While the BBB says this gentlemen is not in business anymore, I found him on Service Magic where he is still advertising his business and services. He was vetted by Service Magic and was bonded/licensed to do work in the state of MA so I felt fairly comfortable calling him in July. While his prices are excellent, he is completely unreliable. In July he came in to stop a leaking pipe coming out of my forced hot water radiator and after accidently cutting through the radiator itself instead of the leaking pipe told us that the inside of the radiator was cracked. Of course it could have been cracked before hand, but it also could have cracked when he was sawing through it. So, he told us that we needed to purchase a replacement radiator. He said he would come back and finish the job once we got it. A week later I purchased the radiator and called him back. From the 1st of August through the 1st of October (2 Months) he canceled on us nine (9) times. Excuses ranged from car problems to family problems to phone problems. When we tried to call him half the time it went to voicemail where it said his phone was broken, but other times we would call him from a different number he will answer and then again say he had a bad connection and then the call would drop. I went out and got a new plumber to finish the job.
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