Neil and the Romp Pet Care team has been such a find for us since moving to Philly about a year and a half ago. Just recently, Neil was taking care of our cats for a few days. One was very ill, suffering from renal carcinoma, so we had left instructions for Neil to take special care with her. The day we went out of town, little Cleo didn't look s o good and I knew when I saw Neil's number on my phone the next day that something wasn't right. He had found Cleo in dire straits, unable to lift her head, and breathing heavily. We knew we could not ask her to wait for us to return, so Neil brought her to our vet and stayed with her to the end. Our vet commented to me afterwards how wonderful he was with her, and we were so appreciative to have him there to contend with this most difficult task. We came home two days later to a beautiful condolence card and flowers from Neil and Romp, letting us know how sorry he was about the whole situation. He truly went above and beyond for us and for little Cleo and we will be forever grateful for his compassionate care.
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