On my first visit the staff was not unfriendly, but not very warm. The woman who did my laser treatment did take time to talk with me about her recomendations and what she would do. I was specifically told there would be no adverse reactions other than some temporary redness. By the next morning the entire area was incredibly swollen and covered in red bumps. It was incredibly embarrassing to walk around like that. When I called they assured me it was very rare, would go away in 1-2 days, and when it occurs, only happens on the first time. It lasted 2 weeks. I bravely went back, trusting them, and it happened again. I had to see a dermatoligist to prescribe me steroids. I called several times after the second visit and the woman now told me ""it happens sometimes"" and I'd just have to wait it out. I paid $1,200 for the series, and believe or not am debating returning to complete my series, as they won't give me my money back, and despite the horrible reaction, the hair is lesssening.
Pros: seems to be effective
Cons: terrible reaction to laser, staff just ok, expensive
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