Roadrunner Appliance Service

I have used this company twice and both times they have come through. I had plan to continue to use but after this last visit and speaking with the manager, I will look for another company. Repair man is always professional but I did have a little heartburn with individual coming out and screwing the filter cup back on correctly and then charging me $40.00. I understand it takes monies to run a company but to get monies, you must have customer and customer service. After speaking with the manager because the repair man said it was the company and not him, he was very rough around the edges and seconds from being RUDE which leads me to believe he has enough customers because he has certainly lost this one. If you have a small problem don't call the company because manager doesn't understand that compassion and morals is also part of maintaining a business and getting referrals. It's not always about just fixing the problem and getting PAID! Good-bye Roadrunner!!!! more

Outstanding service, this company is definitely a one stop shop. One call that's all. I called yesterday and received the same day service, within the time span from 1-3 hours. This company don't try to rip you off and care about their customers. I would most definitely refer this company to a friend. I was only charged a $50.00 fee to come by and see what's wrong with my refrigerator and only had to pay for the part and labor. I must truly say this company is the fastest service I could get for my emergency, my refrigerator wasn't working at all and I couldn't get no one to give me an appointment for another two days. I needed my service then and not two days later, Roadrunner provided that service. more