Rick's Auto Body Inc.

id: 27506613
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2008 W Broadway St
Missoula, MT 59808

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(406) 549-5400
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Main categories:

Auto Body Shop

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Other

Reviews
( 16 )
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( 1 )
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( 1 )

Best

Very helpful all around. I appreciate their professionalism and willingness to provide great service. Everyone was excellent and I would be happy to give them my business again.

Worst

We had our vehicle fixed here after we hit a deer. The whole front end was smashed and a new radiator was put in. At first we thought they did a good job with the repair but aft...

Editorial review from Citysearch 4/2/2013

They clearly put a big emphasis on good service. They were professional and made sure to get the job done right. more

Great service! 3/21/2013

Did the work on time and everything promised was taken care of. Great service and price. more

Genuine customer care 3/7/2013

The work is flawless. They really take pride in what they do. It doesn't seem like it's just a job for the people who work there. They even called me even before my insurance company did. Kept me posted throughout the week, they are just excellent at what they do! more

Editorial review from Citysearch 2/13/2013

It was very good. Don the estimator was wonderful, he did an excellent job. more

Very professional 1/29/2013

They were very professional and I was impressed that they made the effort to deal with the person who it my car so I didn't have to. Customer service was great all around. If I ever need body work done again I will come back. Thank you. more

Editorial review from Citysearch 1/29/2013

They were very professional and I was impressed that they made the effort to deal with the person who it my car so I didn't have to. Customer service was great all around. If I ever need body work done again I will come back. Thank you. more

Great and very reasonable! 10/24/2011

Rick's Auto Body told me it was going to be done on Friday but they were done with my car a day early! Somebody had hit my car so I needed to fix it. At Rick's Auto Body , they fixed my dent and I also had them fix a few extra things such as the tire wells and back panel. Rick's Auto Body is also extremely accommodating: they called the rental car company, and set a date by which to do the job. Their price was reasonable. They called me back on time. I don't have anything negative to say about my experience with Rick's Auto Body. They're great and very reasonable! more

Very good!! 10/20/2011

Rick's Auto Body is just pleasant, efficient, and courteous. They did work for us for 30 years. Rick's Auto Body re-did a truck once, and fixed a hood on a car this recent time. They do good work! Our experience with Rick's Auto Body has been very good! more

Find Somewhere Else 7/25/2011

We had our vehicle fixed here after we hit a deer. The whole front end was smashed and a new radiator was put in. At first we thought they did a good job with the repair but after a few weeks we noticed red liquid leaking from the bottom. It was a 3 hour drive for us to take it back in and get fixed (which they did). The had to replace a bad gasket. A couple of months later we went on vacation and a 1000 miles into the trip our vehicle overheated. To make a long story short we had to get a tow to the nearest auto shop. When the radiator was replaced at Rick's the hoses were put on wrong (hose going from the reservoir to radiator was hooked to the overflow and the overflow hose went to the radiator. The radiator was also capped where the intake hose attached to the radiator. So even if the radiator needed more coolant it would not be able to get any. When I Rick's about the mistake (which cost us a day of our vacation and the $$ to repair it) they said they would reimburse me for the repairs and were very friendly about it. The person I talked with said a check was mailed out for the amount of the repair and I should have it in a couple of days. Needless to say the check never arrived and the person I was talking with stopped responding to me. more

Great customer service 11/19/2010

I just wanted to let you know that I have never experienced such remarkable customer service. I would definitely come back and recommend Rick's to anybody in need of body work. more

Good Body Work 1/5/2009

Rick's Auto Body does good body work. It is not outstanding customer service, but they do a fair job on the repairs. They don't make me want to go back there, but they did do an Ok job. more
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Owner Message
  • The team at Rick's Auto Body is ready to handle your collision repair from start to finish. We want to make sure your repair experience is as easy as possible. Some of the services we offer include: free computerized estimates, assistance with insurance company claims, pick up and delivery, secure key box for after-hours drop-off, drive-through estimating bay, expert color matching technology, quality collision repair, body repair, paint repair, paint complete, specialty vehicles, glass replacement, air bag replacement, detail cleaning, and paintless dent repair. We have friendly, courteous staff and trained technicians to help you. If you have any additional questions about our services and procedures, please contact us, we will be happy to address your questions or comments. Give us a call today!

Additional information
  • Neighborhoods: Emma Dickinson / Orchard Homes, Westside
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