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Rick Case Hyundai

4.6
73 reviews
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id: 30790290
marker

3180 Satellite Blvd
Duluth, GA 30096

marker
(770) 476-2800
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Reviews
( 60 )
( 5 )
( 3 )
( 2 )
( 3 )

Best

they does excellent job. thank you rick case

Worst

Too much trying to up sell for repairs. The woman next to me was shown the exact same filter with the same leaves and debris in it that I was shown by the service consultant tryi...

Great service experience. 1/21/2014

Outstanding customer service and they are very thorough in servicing your vehicle. I highly recommend them!! more
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Great Customer Service 1/21/2014

My contacts at Rick Case Hyundai have become like family and always greet me personally when I arrive, they go out of their way to meet my needs!!! more
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Matt 1/9/2014

Best service I have ever received while having my car serviced at Hyundai. Matt went above and beyond to accomodate me. more
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Prompt, pleasant and clean. 1/7/2014

Happy with all experiences. more
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Consistently High Level of Service 12/30/2013

Since I bought my Sonata 2.5 years ago, I have taken it to Rick Case Hyundai for its service. I am pleased with the professionalism that is shown and recommend it to anyone looking to get his Hyundai serviced more
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Great Timely Service! 12/24/2013

I brought my car in for an oil change, they told me about a recall and that it could be taken care of at that time. I was happy they brought it to my attention. I will be going back to Rick Case Duluth for all my service. more
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Great Service Department 12/10/2013

Staff is extremely accommodating. I trust my service Advisor Sarah to be honest and help to make my repairs/service affordable more
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Services 12/10/2013

Should offer $5 oil change for any car like Hyundai Dealership in Liliburn,GA. more
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Best dealer experience ever 12/10/2013

The entire experience , soup to nuts, absolutely superior ! more
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Service and customer care 11/29/2013

Rick Case Hyundai is the best there is. We have used two other Hyundai dealers and Rick Case blows them out of the water on service, cost, courtesy and customer service. more
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LoL 11/27/2013

Not nice, dangerous brake issue, brakes went out without warning, surely a manufactory default, I was advised out of warranty pay 2200.00 to complete repairs. more
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Quick , great, priced right services 11/23/2013

Professional, courteous and just plain great service reps.. more
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Service 11/20/2013

Service was great thank you Matt and the rest of the team. more
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Tony my service advisor attention to detail Hanns Winter and Raoul Sanchez making sure I had a loaner vehicle to drive!!!! 11/16/2013

Excellent experience as listed above !!!! Only re commendation is Hyundai need to extend service warranty / Valet service to certified preowned vehicles !!! more
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The staff is not consumer friendly. They lie waste time and overcharge. Also they don't do anything right the first time. 11/15/2013

This place is supposed to be the biggest Hyundai dealership. But lack luster costumer service a cheat general manager Stephan rothenberg and a rude staff makes this the worst dealership I have been too. Please do not go here and get ripped off. My car had been there 3 times and instead of fixing the problem they mess up more things and my car is still not fixed. They lie about putting in new parts and charge you full price. Even a simple oil change takes 2 hours. more
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Poor service 11/9/2013

I said all I am going to say on the Hyundai survey. Svc Mgr never called me when I was told she would about my concern. more
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Best Service 11/5/2013

Rick Case Hyundai has such a great staff and it is always a pleasure to do business with them more
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clean ,pleasent , 10/26/2013

clean excellent wwork more
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Editorial review from Citysearch 10/23/2013

I purchased a Hyundai Veloster from Rick Case on 6/6/13 from Curtis Wilson. I had met Curtis a few weeks earlier and was impressed on how passionate he was about selling cars. In doing my research I found that Rick Case had the exact style and color I wanted, so I gave Curtis a call. He went out of his way to make sure that I was taken care and actually got in that exact car. I'm always settling for second best, but this time Curtis wouldn't let me do that. He walked me through all the features, warranties, etc.. and made this my easiest car buying experience yet. I definitely recommend Rick Case Hyundai and please make sure you ask for Curtis. \r \r Robert G. Houston\r more
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Staff there are very attentive as soon as I get in the building. 10/14/2013

I bought the Elantra 9 months ago, have been there twice for maintenance and the people listens to what I want to be done in the car. With explanations from them, the business relationship has been good so far! more
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