Reyman Photography

I haven't even been to the office yet & I am laughing @ how unprofessional this company is. 1st, the proofs they send me of my son's senior photos are of the wrong kid. Ok, mistakes happen. Then when I call them to politely let them know, they have the nerve to say I must go to their facility in national city to pick up my son's proofs. Hello? It is not my fault they sent me the wrong proof. The person on the phone seemed inexperienced to say the least. She said she would have someone call me back because I did let her know that I would not be making that trip because of their mistake. The next day, a different person called me & agreed to re-send me the proofs. Great! But then, the following day after that, a 3rd person calls me & asks when I can pick up the proofs... what the H? Hence my title... I can't believe the prices they charge. you would think the customer service would be 4 star with these ridiculous prices. We belong to the Sweetwater Union High-school District. I really would hope that they would contract a more reasonable, professional customer service oriented photography company starting with class of 2013. I have two more children to go through graduation. If this is the photography company, no thanks. more

If you want to do business with real and honest people, reyman photography is your place. our family has had our photos taken there for years. they have taken all of our sons senior photos there as well as one of there weddings and our family beach photos. ther was a problem with one of our beach shots because of the wind. so the photographer took us out on a second sitting free of charge and also when it came time of ordering he threw in an extra package because we have been there so often. this is what good business is all about. even though the weather was not his fault he still went the extra mile to make sure our experience was a good one. Pros: great staff, quality prints, exceptional service Cons: not much to complain about more