Renee' In Austin

I promised Renee I'd write a review for him and I'm going to keep my promise and take it a step further. I'm going to post it everywhere I can ! My husband and I were driving on new years eve day and decided to go car shopping. We had a 2008 equinox and wanted to see about a new 2012 equinox better on gas mileage. Every dealer gave us the runaround. Asking for a cosigner. Asking for more money down. Everything we were told over the phone changed when we walked in thru the door. Except for Renee and the team that he works with. They kept their word and did everything they could to HELP us. We drove 2 cars, and we fell in love with the new 2012 equinox. We decided to buy it and left with our new car. And all because of Renee and his team . more

I am speechless. It's like an angel fell out of the sky and appeared for me and my family. Bad Divorce, Single Parent. NO MONEY. But Renee helped me get financed for a vehicle and for that I'll always be grateful. After everything was done, I called him and literally broke down in tears on the phone with me. I am still in disbelief. Thank you Renee. It's really encouraging to see this side of people in Austin. more

Renee was an awesome sales advisor!!! He was able to see me and arrange an appointment for me despite of his busy schedule. Since I don't know much about cars I had a lot of questions for him, and he was extremely kind and understanding as he listened to my questions and concerns. He was very helpful, knowledgeable, and had great follow-up. He genuinely cares about his customers. Like I had a concern regarding my extended warranty, he took the time to introduce to me to his finance manager who in turn helped me find out what my best coverage option would be, and I really appreciate that. Renee will go extra mile to make the customer happy. He is exactly the kind of person that any employer should be proud of to have on their team. I would HIGHLY recommend RENEE to anybody in need of a new vehicle. If I can nitpick at one minor detail - I wish they had offered floor mats as service since I totally forgot about them and still have the paper mats in its place! In any case, it's been a week since I bought my car and I'm very happy with my ride! more

I had the absolute BEST experience here with Renee, and am now the very happy owner of a 2009 Scion XD. Renee worked with me to find the right car for the price that I could afford. I actually had no idea that I would be able to get into a brand new car yesterday, and expected to buy a one in a few months, but Renee took a lot of time with me to show me ALL of my options. I know that's his job, but he really worked with me to find the best car for me, and I never felt pressured, or rushed. He was great processing the paperwork, and took the time to explain the most cost efficient maintenance options, and his manager, was nothing less than gracious and charming. Today, I drove out of the show room with a beautiful NEW car that I never thought I would be able to afford! Thank you Renee! I look forward to many many years working with you to keep my car running as perfect as it does today! more

The people here went above and beyond to help me get the car I wanted. I will begin with the disclaimer that I really hate car dealerships. I have been misled, misinformed, and generally treated poorly on almost every lot that I have entered. The list of offenses is long and diverse. So when I called Renee, I did it with trepidation. He greeted me with a very friendly and open demeanor, asked me a few questions, and immediately got me out for a test drive of the exact car that I came to see. He was knowledgeable.. he knew the car inside & out, and he educated me on the car's features while we were driving. If there was a question he couldn't answer. He followed up with me promptly. There was absolutely NO B.S. in this conversation. He was honest about the car and its competitors, which was very refreshing. What I love about Renee is that he's an information provider. He believes in his products, and it shows. He gave me everything I needed to make an informed decision, never pressured me, didn't ask what it would take to get me into the car today, didn't go get the sales manager to help make the sale. He was everything I had ever hoped a car salesman would be and more. I left the lot hoping and praying that my husband would also love the car when he drove it, because.. well.. I really wanted to buy a car from Renee. I wanted to reward him for being exactly the kind of person I want to do business with. Ultimately, my husband was just too darn big for the car, so it wasn't an ideal match for our family. I was very disappointed. Back to the wolves we go! While I haven't completed a transaction with him, I can tell that Renee would be a pleasure to negotiate with. He's fair, up front, and honest. And he's the kind of guy that would be there for you (personally) if you ever had any issues with your car, or questions about it after the sale. more

Last week, my wife and I bought a wonderful used car - a bright orange Land Rover Discovery. Renee and the people he works with are great! I brought the car there and was AMAZED at what they did for me. They really have their customer at the core of their values. They looked at my needs, my budget and my financial situation and came up with ways to accommodate me. Yesterday, I brought my truck in and decided to spend the day at a nearby coffee shop. Their staff provided transportation for me and really took the time to listen to me, address my concerns and make me feel heard. The service after the sale was incredible. Picture perfect. If you need a used vehicle and need help getting financed, call Renee. He cares. 512-721-9234. Their attention to detail is unparalleled. The end result is WELL WORTH the investment. (which will surprise you with how much less it is than you expected) more

I am so blessed to have been able to work with Renee. I can more

Not sure if this is the correct South Point, I have never before experienced such an honest and principled approach to buying a vehicle and needless to say I will likely be a customer for a long time to come. Big thanks to Renee for taking such good care of us. If you more

Renee stayed late last night with my husband and I and gave me three choices based on my credit history. Every other car dealership kept asking for either more money down or a cosigner. We left with a car and a great feeling of being well taken care of by Renee. And he works with a great team!!! Yes they are highly recomended! We had a wonderful experience and car buying is not always so pleasant. Like my husband said, the best thing was that Renee treats you like a friend, not just a random customer. He is dedicated, straight forward, and sticks to his guns. He definitely knows what he is doing and tries to make the customer comfortable all the time. CALL HIM AT 512-721-9234! more

To make the story short more

We are all blessed and the windows of heaven opened up and poured their blessings upon my family and led us to Renee for our car. Even with our bad credit. We got our 2010 Chevy Maliboo from them when 3 other car dealers practically told us to get off their lot. I more

Renee and his team are very low pressure. They are very friendly and answer questions without asking a question back like most salespeople seem to do. It more

My salesman Renee was super friendly, knowledgeable, and HONEST! Probably the most straight forward salesman I more

I more

I just bought a Camry yesterday at this dealership, traded in my older Camry. I am very satisfied with price on trade in and price of the Camry I bought. It was a little of a drive to the dealership in Austin but was well worth it. Renee was a good sales guy to deal with. The entire finance department hit the mark on the price and service. I would let my family members definitely buy from here. I have had many experiences at purchasing multiple new vehicles; my experience with Renee was fantastic. I found the Camry I wanted online and everyone that participated in my visit was kind and available to answer all my questions; very personable; and interested in me which is very important when you are the consumer. There is a lot of information online these days to give you insight on a business and with Renee we more

Renee, I am appreciative of your help with purchasing the vehicle of my choice. I have to say that I was very pleased with the speed of the service beginning with that phone call. The dealership was appealing to the eye and quite comfortable. All of the managers and sales personnel were extremely helpful. I will definitely recommend Renee to anyone who is looking to purchase a vehicle. Right from the beginning, I knew Renee was the right person, he was very quickly and had all questions answered with accurate and very informing information. I was immediately set up with an appointment to test drive and again when I showed up the car was ready with a very nice sign in the window to greet me. I did end up purchasing the car after doing a lot of research and he helped me shop for the best interest rates available. Like I said before, I recommend calling Renee more

I was delighted to work with Renee and look forward to future dealings. I know they will take care of me and treat me with respect. Renee was extremely patient and polite. I felt very comfortable working with him. I will definitely do business with him and refer clients in the future. Extremely polite and patient. He took time to thoroughly explain the paperwork and answer my questions. He never fast talked me or made me feel stupid. I would recommend anyone to Renee. I had just come from a very bad experience at another dealer and I was wary of car dealerships after that experience. I was at the dealership just to look and maybe test drive a car, but I was treated very well and received a great deal on a car I fell in love with. Renee was very patient with me and made sure that I left satisfied. They also made sure I understood everything about the car and its features. Stellar experience from start to finish, plus we ended up with the car of our dreams. It was well worth it to drive to Austin from Killeen. Renee even gave me his cell phone in case I had any questions that evening after the dealership closed. Great experience overall! Amazingly prompt, friendly, and informative, and I would recommend anyone looking for a vehicle to give him a call/email him reneeinaustin@live more

Okay, where should we start? We are so pleased that we had Renee more

I wouldn?t consider myself an easy customer.I was meticulous and did a lot of research. I visited every damn dealership in the area, repeatedly. Renee was the ONLY SALESPERSON that actually really cared about helping me. He knew I was tired and worn out from visiting other dealerships and was actually able to predict what sales tactics he would use but Renee went above and beyond, every step of th...e way. I spent over 4 hours with this guy and I have never met a more honest, straightforward salesperson. He never hesitated to show me information or give me things in writing. He even asked me why I wanted certain features on the car, and for some of them, told me not to waste my money. He gave me advice too, describing how he takes care of his credit and how to refinance. All in all, Renee got me the best price and the best possible service in Austin, and offered the best experience at the same time. He stayed after hours with me (I?m on a weird schedule) and even gave me a bunch of local restaurants he thought I?d enjoy (I?m new to the area). I would recommend you educate yourself (which you should do before entering any dealership) and make calling Renee your first stop. more

Fantastic experience! Renee' was there every step of the way and got me into the exact car to suit my needs. He went above and beyond to find the exact color I desired as well. He met the price I needed and got me on my way very quickly. I look forward to future business with Renee' and keep bringing him family ! more