Rehab Center

I recently ended therapy at the Garden Spot Center this past summer and I have absolutely no complaints whatsoever. I had a shoulder strain and my doctor advised that I go to the Rehab Center because of the distance to my house and because of the treatment they give there. He could not be any more right! Will (who seems to be in charge of the front) was extremely helpful and explained my insurance in detail, answering every question I had. I have a rather high co-pay and he explained a program they offer that reduced my co-pay to only $5 which was great especially in these times. The other lady in the front didn't hound me to pay like other offices do yet reminded me each week so my bill didn't become outrageous and they understood when I couldn't pay my copay that day. Will was great, his singing on the other hand, not so much. Not to mention he's hilarious to talk with. The staff in the back was extremely helpful to my injury pushing me each visit to get back to 100% Janelle and K more

I recently had physical therapy at this facility and I would just like to pass on a word of caution. On my first visit, the gentleman at the front desk told me that they had contacted my insurance, said that I was 100% covered after a $35 deductible had been reached, and that I would be good for up to 20 visits for a calendar year.\r \r I paid my co-pay at the end of the first visit. When I went to the desk he looked at me like, "What do you want?" I said that I wanted to pay my co-pay and he replied with either paying the whole thing or spreading out over the number of visits. I said I would pay the whole $35 at one time. \r \r Two weeks after ending therapy, I get a bill in the mail for $70, two missed $35 co-pays. I was confused because he made it sound like there was only one co-pay, which shocked me right there. I guess that should have been my red flag. Not to mention, after every visit, no one said a word about seeing the cashier on the way out.\r \r So, just be careful with w more