Red Lobster

Do not waste your time with this Red Lobster! I have eaten at many many Red Lobsters, this management team has spoiled my taste for the company PERIOD!! The general manager Marco Holter completely disgraces the "general manager" title. Don't waste your time, money, or energy on this particular restaurant. Pros: null Cons: null more

Although the food is usually delicious at this Red Lobster, their customer service is a little "less tasty." I was treated horribly on New Years Eve before I even got a chance to get on the waiting list. The hostess' treatment towards me was less than appetizing and the manager on duty that evening was even worse. In times where businesses are dying, money is tight and eating out is limited; you would think that businesses would be more cautious about how they treat paying customers.Obviously this Red Lobster feels it has enough customers so they need not pursue excellence with everyone. In times like these, it takes more than good food for me to return. If you want good customer service, go to Macoroni Grill in West Des Moines. That's where we went after being treated like burnt toast! Pros: Good food Cons: Poor customer service by staff and management more

Although the food is usually delicious at this Red Lobster, their customer service is a little "less tasty." I was treated horribly on New Years Eve before I even got a chance to get on the waiting list. The hostess' treatment towards me was less than appetizing and the manager on duty that evening was even worse. In times where businesses are dying, money is tight and eating out is limited; you would think that businesses would be more cautious about how they treat paying customers.Obviously this Red Lobster feels it has enough customers so they need not pursue excellence with everyone. In times like these, it takes more than good food for me to return. If you want good customer service, go to Macoroni Grill in West Des Moines. That's where we went after being treated like burnt toast! Pros: Good food Cons: Poor customer service by staff and management more

This is the perfect place to take a date or to go on a business dinner. It is a comfortable to dressy... more

This is the perfect place to take a date or to go on a business dinner. It is a comfortable to dressy... more

This is the perfect place to take a date or to go on a business dinner. It is a comfortable to dressy atmosphere. There is a wide variety of seafoo... more

This is the perfect place to take a date or to go on a business dinner. It is a comfortable to dressy atmosphere. There is a wide variety of seafoo... more