Re-Bath of WNC

We chose Re-Bath because of the quality of product. Scott, a great salesman, made the process easy. The installation by Pete, and Jeff the plumber, was flawless. Lane, the owner, called several times to ensure that we were pleased and all our questions were answered. We were impressed with everything and everyone. more

We were very pleased with the outcome of our bathroom. It looks so much better since we replaced our old blue bathtub with a new walkin shower. Thanks for a great job. more

First - it would have helped a great deal if the original salesperson had mentioned how the financing option worked. I did not realize that I needed to look for an envelope from the bank in the mail, which would have the check to give to the installers. I should have been told the name of the bank, to look in the mail for a check from them, and that I would sign that check and hand it to the installers when they were there. It caused quite a bit of anxiety, but thankfully I hadn't shredded the envelope yet. I don't look at bank offers that I receive in the mail - if I don't recognize it, I shred it. Second, the installers forgot to install the dual portion of the shower head (the part on the hose). I didn't realize it until the next day, and the customer service folks were very responsive, and I received service during that same week. Finally, it looks like I'll be making one more customer service call-I noticed that some of the caulking isn't quite right (looks like there was an air bubble that popped, so there is a tiny hole). Plus, there are a couple tiny spots that look like they need to be done a little better. RESPONSE FROM Re-Bath of WNC: Ms. Fox, Thank-you for bringing these matters to our attention. We have changed the way that we explain the finance paperwork to our customers now. We mistakenly thought that when you were on the phone with the finance company, that they explained that part to you directly. We have you on our schedule this week to touch up the areas that were not as good as they could have been. Thank-you for letting us know this and for being a great customer. Sincerely, Your Re-Bath Team more

The job was completed in two days and they cleaned up so well you wouldn't know they were here except we have a beautiful new bathroom. more

I am VERY pleased with the process and outcome of my new shower...the staff was professional, friendly, and helful...and, the job only took one day! more

The staff was so wonderful to work with. Everyone was so professional, thorough and nice. The completed shower is gorgeous. I am setting up another appointment to have the walls done as well. more

We had my mother's bathtub and fixtures removed and replaced it with a walk-in sliding glass-door shower with both a fixed and a hand-held shower head. The sales representative was superb, helping us to choose wisely, but still getting what we wanted. The installer, Scott, was professional in every way. He checked and double-checked with my mother to be sure that everything would be convenient for her. She is very short and has limited strength in her hands. The safety bars were angled to suit her and the corner shelves were placed conveniently to her height. We could not have been more pleased with the end result. more

Totally pleased with the product and the personal who did the installation. more

I have no complaints about Re-Bath of WNC. Everything they've done was super. Everything was just great. Not a complaint whatsoever. They were neat and clean, and well mannered. They were just super. They did what they said they would do. The guy from Re-Bath of WNC was just down to earth. I watched him put it in, and everything was put in good, and put in strong. It was just a great experience. Steve & Penny Lawson more

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I had this installed for my elderly father who is now to feable to use the shower. But we are enjoying it! It looks great and all the nurses who have helped with my father have loved it! more

The work that Re-Bath of Western North Carolina (WNC) did was beautiful. I love it. The salesman was wonderful: he needs a promotion, or a raise, or all of the above. I can't remember his name, but he was very helpful, and I'd like to acknowledge him. He is wonderful with senior citizens, and knows so much. He has grandparents that had a similar job done, and knew exactly what we needed. He recommended putting a bar in the shower, and suggested a floor treatment for the tub, so that I won't slip and fall. He was a wonderful salesman. I first heard about Re-Bath of WNC on television. This is my first time using them, and I would absolutely recommend them to others. more

I decided to use Re-Bath of WNC after looking at the product they had. Initially, I wasn't even interested in it, but when I went and saw the product in person, it sold itself. Re-Bath took out my tub and installed a full-size shower for me. Everything turned out perfectly. My experience with them was outstanding. They arrived exactly when they were supposed to be here. I have already talked to 2 potential customers of theirs who have seen my shower and I told them to use Re-Bath. Charles Bower more

They told us what they were going to do and they did it. I couldn't ask for anything more. more