Razzoo's Cajun Cafe

Absolutely worst experience in ever had! Slow slow slow everything is slow they are understaffed And everything is extremely slow! Showed up at 7 had open tables everywhere still had to wait and hour and a half then took forever on drinks apps then all of the apps didn't come out then after waiting an hour on food still didn't all come out we were all done eating when the last person received his food and it didn't even have everything he ordered! When I asked to talk to a manager it took forever for him to even come out and then had the nerve to say it didn't matter that some of the food that came out was cold! Just an all around horrible experience we will never go back! more

As a former server and bartender - I can honestly say this is the first time I've never tipped. Had dinner and drinks at the bar. Bartender was not only worthless but was also very unfriendly. Had to flag down bartender (Morgan) for every drink even after sitting empty glass at edge of bar for 10 minutes. Not once did she glance our way after serving dinner. And absolutely loved hearing her reply ""AH HUH"" after thanking her when she had to go out of her to bring us a drink or our bill. Also loved how she gave me back 25 cents when my change should have been 29 cents. I know, I know - it's only four cents, but every four cents adds up. ---Reverse discrimination???? Let's just say the customers of color received a lot of attention from her. more

I see no one has left a review on this place in a while. Maybe its because they stepped up their game for a while, but they have gone back down since the last review.\r \r Me and my family have been going to Razzoo's for many years. Always had a great time. Never more than a few minutes to be seated, waitstaff always came by to check on us etc.\r \r However that is clearly not the case tonight. We just got home from eating there and I can promise you it is the last time. Let me start by saying that it takes us about 45 mins to an hour to get to Razzoo's. So when we go we have to really be in the mood for it and wanting to spend a little extra money because it is not cheap to feed a family of 5 here. \r \r Once we got to Razzoo's there was a massive party leaving. Looked to be a church group or maybe a wedding party. Either way I would say there was about 35-40 people in this group. Once we entered there was a group of about 5 in front of us who had just been told to take a seat. About 15 mins in they were seated. Not a bad wait time but much longer than we have ever waited for a table. Still no biggie.\r \r Then 25 mins came around and the 5 in our group were STILL waiting. Groups of 3 and 4 people would walk in about every 5 mins and were seated right away. I figured there must have been a few more big parties and they were just out of tables to seat 5. Then 35 mins came around. My mother in law decided to take a look in the seating area to see how many people were actually in there that was causing us to wait so long. Turned out there were PLENTY of tables inside and only about 2 of the tables outside were occupied. So she went and found a manager.\r \r The manager told her that ""it was a fire hazard to push 2 or more tables together"" and that if they did that they would ""have to assign 2 extra tables to a waiter"". I am sorry but what kind of bull crap answer is that? I have worked in that field before and there was never any ""fire hazard"" for putting 2 or more tables together. Not only that but how do they accomodate for parties above 4 when all their 5 top tables are occupied?\r \r We continued to wait. After about 50 mins we were finally called to be seated. As we were getting up to be seated a group of 10 walked in. As we passed them I felt like telling them ""good luck"" because if we had to wait for a table to seat 5 it would be at least twice as long for them. As they showed us to our talbe guess where we ended up....thats right, at two tables pushed together. As we all picked which part of the tables we wanted to sit at, the party of 10 walked behind us and were being seated RIGHT AWAY! There is NO way they could have seated them at any single table. They HAD to push tables together for that group. But wait, I thought that was a fire hazard? \r \r The waiters and clean up crew were horrid. It took them 35 mins in a nearly empty resturant to clear the empty tables that were all around us. Our waiter would magicly disappear after checking on us. She wasnt waiting on other tables or working on bills. She also brought us our food cold which was pretty nasty. We literally saw her a total of 4 times. And one of the times was when she was sent back to fix the check. \r \r I should mention that the girls at the front of the house could not and would not give us an answer as to how long the wait would be. If they had mentioned it would be an hour we would have gone somewhere else and returned to Razzoo's another day. But after this experience we will NOT be returning to this Razzoo's at the very least. And we will be very skeptical about going to any other Razzoo's as well. more

This has been my husband and my spot since the day we met. You get soooooo much food for your money. The food is great. The staff is so nice. The location is a nice spot too. It has out door eating by the water. Its just soooo nice. Shopping center in the same parking lot and a movie theatre. \r \r I LOVE IT Pros: Get a lot for your money, Great atmospher more

Just went back from last week to purchase the Jaws platter for my family in celebration of my husband and my mother-in-law birthday. Once we arrived we notice we only had 1 caaryout bag when we have purchased it before it came in a long aluminum tray. Mind you this platter costs 50.00. Now the employee tells us that they stiffed us on the food (giving us minimum portions) so she then notified her superior. He comes out and states that it is all pre-portioned and that we indeed received the correct amount of food. Once he was made aware that we have ordered this platter previously on numerous occasions, he then stated that the did not have those trays today, but just placed the food to go in 3 regular containers. We basically informed him that he was trying to get over with his reply of we are known to give the most food. I guess today was not the day to receive what you pay for. He then restated that he would add a little of gator. We of course informed him this would be OUR VERY LAST VISIT and would be sure to notify all of our colleagues and friends TO NOT FREQUENT this establishment. Oh by the way we were just there the previous 2 weeks while we were out shopping. It takes us approx.an hour to get here. I guess customers are no longer appreciated for patronage. more

We dined at Razzoos 2/21/09 and we walked into a room of people waiting on tables yet there were tables open. This was around 1:30 in the afternoon. The hostess was not there to greet. When she did come in..her cell phone was her main concern and gossiping with another worker. My fried shrimp was not fried properly. No coleslaw on the menu, no homemade onion rings, no bread to tie you over no cocktail sauce. I lived in luziana for 5 yrs. and this place is a joke. Go accross the freeway to Papadeaux. No control over customers kids at razzoo's ,,invisable waiters and waitress's and they act like you owe them a living! I am a 20% tipper and I left 0 and wrote terrible on the check. The manager has NO control over his immature employee's and they certainly do run the show...You couldn't pay me enough to go back. Pros: NONE! Cons: EVERYTHING>> more

I absolutley love this resturant. First let me say. . . I read one of the reviews about how a party had water spilled on them TWICE. I just wanted to say, GET OVER IT! You have obviously never been a server and should realize mistakes are made and people get nervous. As far as having your ticket comped.... Ugh, whatever. If I nudge you while walking, should I give you half of whats in my purse. People like you are just trying to get a free ride. Anyway, try the crawfish etoufee it is to die for as well as the gumbo. I have honestly never had better tasting Etoufee. It is resonably priced I feel. Not the cheapest, but def. not what I would consider outrageous. Pros: Delicious Food, Great atmosphere more

Love this place. Awesome food, service ok but awesome food, best shrimps ever, much better than any other anywhere else including fancy places. more

I took a really large group on a Saturday evening after calling ahead 2 hours. We were seated after a twenty minute wait. The food was wonderful and the service by waitress Erica was top notch. I would go back in a heartbeat. We had a few extra prople to show up and Razoo's bent over backward to accomodate us. more

I love their food, but their service is hit & miss. Once we went there and ordered our food, and at the end when the waiter was supposed to bring us dessert, he forgot and brought us the check, and charged us for it! Just recently we went there and we waited for the hostess to finish her conversation with the manager before sitting us, & we ended up sitting there for 10 minutes, with no one coming by or even saying, ""we'll be right with you."" We got up & left and the manager says, thanks, come back and see us! No, not until you improve your service. more

We live close by and love the food here, but the service is awful! This restaurant has the worst service, not just once but EVERY time, and we've given it about 9 tries. I wish the owner would do something about training the staff, like I said we love the food and would try it again if the service was better. Pros: good food, convenient Cons: crowded parking, slow service, bad service more

I rarely frequent this establishment because of the lack of anything remotely healthy. The menu is pretty typical, but the cajun influence does set it apart. Don't expect to find anything more than a menu full of fried food. When I go here, I come cause I'm craving some good fried crawfish. Their crawfish platter is so good! The chocolate cake (or was it a brownie?) is to die for! Melting, gooey goodness. Yum. The atmosphere would be fun for a group. more

Average experience like expected. You get what you pay for, I will be back. Pros: price Cons: price more

And I do mean a waste of time! Service is probably the worst in town. Waitstaff always appears confused, they get the drink orders mixed up, and do not appologize for mistakes. Luckily the food is pretty good, or they might already have gone out of business. Went for Fat Tuesday last year and the place was packed and they did not charge a $5 cover. This year, the place was dead(due to weather), but charged a $5 cover! For what? A handful of beads? NOT on my list of recommendations. Imagine that--no link to email management! Pros: decent food Cons: confused waitstaff, poor service, poor service more

We went with four ppl at our table. After ordering, the food did not come until one hour later! The waitress only came by once during that one hr and didn't even apologize for how late the food was. Other than that the food was OK. We missed out movie and had to wait for the next showing as a result. more

I had called several hours before hand to request several tables to fit more than 25 people. After more than 2 hours of waiting and complaining, the tables were still not set up. Well my friends and I said forget it, let's go to the restaurant next door, Kim Son. If I could rate Razoo's from the scale 1 - 10, it would be a -10 in my book. The hostess did nothing but flirt with her co-workers and friends who stopped by. I will eat at any other Razoo's but this one in particular. Pros: food, prices, parking Cons: service, workers more

Great Food .. Great Atmosphere .. Great Value .. Wonderful Service. A fun place to eat .. even for a family. Pros: Resonably priced, Prompt service, Parking Cons: Sometimes Crowded more

The waitress spilled not one but 2 glasses of water on us and did NOT even show a good faith gesture by comping half of our bill. We were a party of 4 and 2 of us got doused with water. There comments were at least it was just water. How reassuring. Thanks for just spilling water. I went back to work and let everyone know how considerate the staff was to us .........NOT!!!! My coworkers were shocked to find out you didn't comp our bill. Cons: wait staff unpleasant, management doesn't, return phone calls. more