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Ray Laks Acura of Buffalo

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7460 Transit Road
Buffalo, NY 14221

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(716) 638-0203
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Reviews
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Best

We love Ray Laks Acura. Great place to buy a car. Fair, honest, reliable, friendly. It's a great dealership.

Worst

A week ago Saturday I brought my car to the service department at Ray Laks Acura in to have a leak in the transmission fluid looked at. The service manager was surly, and dow...

Editorial review from Citysearch 4/10/2014

I truly feel I could count on their services with my part of doing what I need to get reasonable pricing and services. A service place to fix my car, I'm able not to deal with the aches of trust. more
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Editorial review from Citysearch 4/3/2014

Great job, friendly courteous staff. Will be back, will recommend. Thank you guys so much! more
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Editorial review from Citysearch 3/27/2014

These people know the deal. Great service and great personalities. Seems to me I'll be revisiting. more
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Editorial review from Citysearch 3/20/2014

I've been a customer for years without a single problem. I have bought several cars from Ray Laks, 2 Acuras and a Honda, and have taken them to this location for the last 10 years. They have been great, and I've never had a complaint. more
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Editorial review from Citysearch 3/13/2014

We bought an 03 Acura MDX years ago, and had no issues with them. They have always been fair, polite, professional, and timely. We bought it for below Edmunds TMV price, and they were easy to negotiate with. more
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Editorial review from Citysearch 3/5/2014

I was able to get a good price on a new Acura (with a trade). Felt I was treated fairly and negotiation over price was straight forward. Good explanation of car's features and they called, without asking, to cancel my satellite radio subscription on trade-in. more
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Editorial review from Citysearch 2/26/2014

I will never, ever take my car to another place to be worked on. I will never, ever buy a car that is not Acura. I will never, ever experience from another dealership the highest degree of customer service that the Ray Laks team extends to me at all times. Quite simply: you are the best!! more
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Editorial review from Citysearch 2/21/2014

I appreciated that you fit me in to evening service. Car was done rather quickly (oil change and headlight) and a call was made to my cell phone letting me know that. I appreciated that. I do always feel like it is pretty expensive but that's true of a lot of things these days - ha ha. That said, I still would rather pay for good and trusted service with Ray Laks. more
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Editorial review from Citysearch 2/10/2014

Excellet Service Department - I own an 03 Acura MDX, and a Honda which I both service with them. Sean Kelly is the Asst Sales mgr. He's excelleent Mark is the Mgr. also very good. I've really appreciated how great these guys are at getting our apts in around our schedules. And I've had so many problems with other service departments trying to make up bogus charges and things which need to be fixed. So now I bring both our cars into Ray Laks. I find the Mgrs both very professional polite and accommodating. The service guys I've talked with have all been very knowledgable. And they wash your car after every service which is always a nice touch. plus every sat you can get a free carwash.. nice touch... more
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Editorial review from Citysearch 1/21/2014

Sales and finance staff terrific. more
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Editorial review from Citysearch 1/9/2014

Pick up my RDX tomorrow night . First time I ever left a car dealership feeling like I didn't get screwed! Great service , very personal and professional.\r more
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Editorial review from Citysearch 10/25/2013

completely satisfied...Service manager, Tiffany, was very pleasant, professional, and accommodating. more
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Editorial review from Citysearch 10/8/2013

Extremely excellent service quality and have extensively explained all the details to customers! more
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Editorial review from Citysearch 8/22/2013

I came in for service and asked ""on the spot"" for a car to use while the service on my vehicle was being performed. The service consultants couldn't have been more professional in assisting me with my request. I was VERY pleased! more
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Editorial review from Citysearch 8/13/2013

The waiting room was very nice. The wait with my 8 yr old daughter was much more enjoyable since she could have snacks, cocoa and Internet service. Everyone was very friendly and efficient, especially since it was a busy day in the service department. Jody Coffta, who sold me my Acura, is always a delight to talk to! more
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Editorial review from Citysearch 8/7/2013

Fast service - No waiting. Nice staff - Fantastic help! Thanks. more
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Editorial review from Citysearch 8/1/2013

Chris met me at the service desk and immediately got my car into the service bay for mirror replacement. He told me the job would most likely take under 1 hr. That was an accurate call. more
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Editorial review from Citysearch 7/26/2013

Last minute appointment before July 4th holiday made w/o any issue from Service Dept. Accomodated my needs for scheduling service more
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  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
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