I agree 100 % with restaurantobserver. I enjoy the food. Being from NJNY, it is very comparable to NY pizza. I have had issues with the service every time I've eaten there, dine it and take out. The guys behind the counter seem to have their own little fraternity and don't care about their customers. Here are two of the issues I've had with them: I placed an order for take out and they forgot the fried ravilios. I called and went back, they forgot to put it in the bag. No apoligizes, no acknowledgment that they screwed up. They made a comment when I left and started laughing. I didn't get to hear want they said and didn't care. The next time we ordered take out, 30 minutes went by and my wife went to pick it up. She got there and they mentioned they didn't even put it in the oven. When it showed she started to get a little frustrated and made a comment about their service, they started laughing and again was not apologetic and brushed her off. She cancelled the order and left. She mentioned to them she was going to write a bad review, they didn't care. It's a shame because the food is pretty good, but incredibly bad service negates its 10 fold. There are enough pizza restaurants in the area which seem to be comparable in food and alot better in service. I am going to try New York Pizza on HWY 55, the one in Harrison Square I liked when I was there last year.
Pros: Decent NY Style pizza
Cons: Bunch of idiots behind the counter who do not care about their customers.
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