Ranchwood DieselWorks

I had an emergency yesterday. The owner was very kind & cordial. He took my need seriously & got me service right away. I was able to leave the shop with my problem solved; at a very reasonable price.  \r \r I was amazed at how clean & inviting this establishment is; so much nicer than auto places usually are. They have plaques all over the walls, informing customers of the quality of workers who handle the vehicles. There is a large, pristine aquarium, with many fish, in the office; which creates a peaceful atmosphere. It is near the comfortable couch & chairs, courteously provided for waiting customers.  \r \r The workers are polite & cooperative. The owner is a hard-working man who tries to solve problems that customers bring.  \r I was very satisfied. I would recommend that your try Ranchwood Autoworks before listening to disgruntled customers who would have brought their same raunchy attitude & broken car to anyone. This good place just happened to be unfortunate enough more

I was VERY unsatisfied with this garage. I felt like they were trying to rip me off in any way they could. I was shocked at the, shop fees, which consisted of a paper seat proctor, paper floor mat, ink for their printer and the sheet of paper that they printed my receipt on! Then was billed a hazardous waste fee to throw the paper away! Those charges amounted to almost $20! When I questioned them I was told that they charged those fees to everyone. I work WAY to hard for my money to give it away for bogus charges that are made up by a shop owner to get more than they should for their services. I let them know how unhappy I was and I would be leaving reviews so other people would a aware of my experience. They did then agree to refund $15. We still paid almost $200 to have our car towed not even 14 mile by the only tow company they use. Which tells me there is probably a kick back involved. They even admitted the shop added a .50 cent a mile extra fee. They clamed the tow company also more

All of the workers here go out of there way to help you out. They are very honest and hardworking. They charge fair prices for the work that they do, and they make good on the work. From the first phone call, to the follow up, they are very professional and friendly. They will not try to sell you on extras, or get you to fix things that do not need to be fixed. This is a business you can trust and I would highly recommend it to everyone, but especially to those less knowledgable about machanics that don't want to get taken for all they got. This is the only place that I will ever take our cars. more