Rairdon's Chrysler Dodge Jeep Ram of Monroe

STAY AWAY FROM THIS PLACE!!! They will ""bait and hook"" you into believing that you will be able to purchase the vehicle from their inventory that you want; then show you the vehicle to increase your confidence that your credit is good enough to get the vehicle, having you thinking that you will get the vehicle that day while they run your credit through multiple financial institutions looking for what they phrase ""the best terms"". The sales associate will then leave you flustered as they send you home to wait for a phone call from their finance department. After a day or two with no phone call you try getting in contact with the sales associate you were working with, and he treats you like ""YESTERDAYS NEWS"" as he moves on to the next ""UNSUSPECTING VICTIM"". Then you look at your credit report after they inform you that they will work to find you ""acceptable terms"" and over fourteen inquiries appear on your report sending your otherwise good credit plummeting into fair or poor credit ratings. Stay away from these ""SIRENS"" with their ""SILVERY TONGUES""!!! more

Stay away from this place! Very poor customer service! They will treat you nicely at first but then quickly change their tune... VERY DISINGENUOUS!! more

I have been an all time Chrysler owner. I have had two Pt Cruiser before this one. After my last experience at this dealership this will be the last Chrysler I will never buy other Chrysler again. Five star dealership or not never again. Cons: to many to list more

I have been an all time Chrysler owner. I have had two Pt Cruiser before this one. After my last experience at this dealership this will be the last Chrysler I will never buy other Chrysler again. Five star dealership or not never again. more

My fiance was looking for a new truck and was really specific about what he wanted. He had emailed a few different dealers closer to where we live but, they all played games and wouldn't do much on the email but wanted to talk on the phone with him. Twice we had people tell us they had what we wanted and a price only to get there and find out different. Pros: Quick response to questions, great prices Cons: long drive more

We went to Kirkland Rairdon's to test drive and buy a car. We were treated with disdain when talking with the ""manager"" . He would not give us a bottom line price for a vehicle nor show us the invoice. We actually knew what the invoice price was, but just checking how honest and trustworthy he is. What we found was that he bumped up price to almost $2K, compairing with what we got from other dealer, saying ""this is the best we can, sign it"" We were given the general immpression that he only care how much he make, but not customer satisfaction. Due to the attitude, we did not buy from this dealer. more