My hairdresser of 10 years worked at Rage Salon, so I decided to take my business there for my upcoming wedding. Since my hairdresser doesn't do wedding hair, I was referred to another stylist at the salon. I called and left a message for her & after two weeks when she hadn't returned my call, I called the salon again and the receptionist told me that she would have the girl get back to me asap. Three days later this hairdresser left a v-mail stating that she wasn't available on the 29th. So I called the salon back and asked for another recommendation at which point my bridal party and I were booked with 2 other stylists. The appointments were scheduled in the middle of MAY to get mine and my 4 bridesmaid's hair done for the wedding on July 29th AND for the ""trial run"" to be done on June 24th, (which was the day scheduled for my final dress fitting and my bridal shower). On June 15th, ONE WEEK before my trial run appt. I got a call from the salon telling me that the two stylists that they had me scheduled with FOR MY WEDDING had taken themselves off the books for that day because they decided to go to Las Vegas instead. Liz (receptionist at the salon) said that she booked me with another two stylists, but that the trial run would have to be cancelled/rescheduled because nobody was available to do my hair on that day. In addition to all of this they told me that my hairdresser of 10 years had retired so they would have to reschedule my cut and color with another one of their stylists. (In fact, my hairdresser has NOT retired, he simply moved to another salon and for them to tell his clients anything different is not only a lie, but EXTREMELY unprofessional.)
Cons: Parking, Scheduling, Professionalism
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