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Radley Acura

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5823 Columbia Pike
Falls Church, VA 22041

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(703) 824-5700
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Automotive

Reviews
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Best

I just wanted to express my satisfaction with my service experience with Radley Acura over the past four plus years. My service advisor has been Jeremy Logsdon since I purchased t...

Worst

I am a huge fan of the Acura brand, and their sales department is okay, but I absolutely do not recommend their service department. They are unorganized, and do not care about th...

Please convey my thanks and appreciation 3/10/2011

Please convey my thanks and appreciation to Tony for his great customer service. more
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I am always pleased with you 3/7/2011

I am always pleased with you and the fine work of Radley Acura. I couldn't be happier. Thank you for all you do for me and the immediate attention you give to my auto needs. You are just fine!! Please pass this on to your supervisors and superiors. I love dealing with you and Radley Acura in every way. I couldn't explain this to you any clearer. Again, a big THANK YOU!!! more
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I just wanted to express my satisfaction 3/4/2011

I just wanted to express my satisfaction with my service experience with Radley Acura over the past four plus years. My service advisor has been Jeremy Logsdon since I purchased the car new in 2006. I feel that Jeremy is a very knowledgeable individual that shows genuine interest in the maintenance of my 2006 MDX. Jeremy provides the extra level of service that is expected of these luxury cars. Jeremy is the reason that I will continue to return to Radley Acura for service and future purchases. I look forward to a continued relationship with Jeremy and Radley Acura. Please feel free to contact me for any additional feedback. more
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Brian provided good customer service 3/2/2011

Brian provided good customer service. He explained to me what was wrong with my car, so I understood what was gong on. more
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They were there to take in the care 2/28/2011

They were there to take in the care when I got there. I did not have to wait. It was written up quickly. Brian was in contact with me with what they were doing and how long it would take. They washed and vacuumed it out. I was satisfied. more
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My advisor Brian, was great 2/25/2011

My advisor Brian, was great. It was a great experience. I was happy more
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They honored everything they said they would do 2/23/2011

They honored everything they said they would do. They know what they are doing there. My advisor was great. more
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It was good overall 2/18/2011

It was good overall. I cannot think of anything that could have been better. more
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They communicated well 2/16/2011

They communicated well and for me in and out quickly. more
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They gave me a loaner car 2/11/2011

They gave me a loaner car. Brian worked with me. It was prompt. It was 40 minutes before I got my loaner car. more
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My representative was great 2/9/2011

My representative was great. more
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They got me in and out in a good time 2/3/2011

Ther service was very good. The service advisor did a great job. They got me in and out in a good time. more
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The service representative was very helpful 1/27/2011

The service representative was very helpful. He helped me get through the process. more
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They did everything quickly and efficiently 1/24/2011

They did everything quickly and efficiently. Everything was fine. more
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responsiveness of the people 1/19/2011

It was because of the responsiveness of the people more
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Everything was done on schedule 1/13/2011

Everything was done on schedule for the quoted price more
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The car was done the next day 1/11/2011

They were very polite and were moving quickly when I got in there. The car was done the next day. more
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The customer service offered is far above 1/7/2011

The customer service offered by caroline is far above and boyond. I could not go any lower. i am so much more inclined to buy another Acura because of Caroline's service. more
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I went in this time and she was excellent and outstanding 1/5/2011

The service manager I dealt with Carolin Mason, explained things. She delivered what she said she would. I went in this time and she was excellent and outstanding. I will consider going back there for service because of her. She explained the time period it would be done more
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In and out in a short amount of time 1/4/2011

Carolyn was efficient in getting me in and out in a short amount of time more
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Owner Message

  • The experts at Radley Acura are ready to help you find or service your vehicle in Falls Church, VA. Whether you're looking for an excellent deal on a new SUV or used sedan, we'll have something that fits your lifestyle and budget. Work with our auto finance center to find a loan or lease that works as your car payment plan. Then, keep your car running in excellent shape for years with the help of our trained and certified technicians. Our auto service center only supplies certified OEM Acura parts, protecting the value and performance of your vehicle. We look forward to guiding you through all your options, visit our convenient location near Fairfax, today!

Additional information
  • Hours: Mon 09:00am-09:00pm, Tue 09:00am-09:00pm, Wed 09:00am-09:00pm, Thu 09:00am-09:00pm, Fri 09:00am-09:00pm, Sat 09:00am-06:00pm, Sun 12:00pm-05:00pm
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