I am a member of a co-op board that decided to change from Rachlin due to our belief that they were incompetent. During the changeover, they were rude, totally unprofessional, and nasty. Management actually told the staff to be as unhelpful as possible, and that was admitted to my face, at their office, by managementi itself. I don't think more has to be said!
Cons: UNPROFESSIONAL
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