Queens Best Movers New York Moving

Unreliable and unprofessional. Called after time they were supposed to arrive to say they will be 3 hours late. Didn't call back to reschedule. Left me hanging more

I read these reviews and I decided to contact this company. The gentlemen who answered the phone told me I would receive everything that my last movers had done for a flat rate per hr. This is where the lies began. First of all they showed up over an hour late, which I was paying for.. Then when they reached my apartment, I encountered nothing but excuses. They worked very slow and everything was a problem. They must has asked my 1000 times what I wanted packed. I kept saying everything this is why I hired a moving company. Then to make matters worse, before they took my items to my new location, he told me it would be almost double what I was originally quoted for. They charged me for boxes, TV wrapping, wrapping of my mattress, ETC. I then called the company to tell him that they made a mistake. This is when the owner when nuts on me on the phone, then hung up and turn his phone off so I couldn?t call him back. The movers that were in my apartment were screaming at me, saying moving with boxes isn?t free and that I was trying to scam them. REALLY are they kidding me. Once they got to my new apartment, they made me pay by phone or they were going to keep my items and not deliver them. This is where the experience got even worse, they did not unload one single box, they made me do it. Also they said if I wasn?t done in a certain amount of time I was going to be charged even more. Finally to top of this horrible experience I had. They said that since 2 pieces of my couch wouldn?t fit in the elevator and they had to walk it up some stair they wanted an extra 100 dollars and that we better give them a tip. They also said they would leave it in the basement unwrapped and I could deal with it. Overall they must be writing their own reviews because this was the worst experience I have ever had, I was brought to tears during what should have been a joyous time. Don?t use them!!!! more

Due to the number of positive reviews on this site, I decided to go with this company. Once the movers arrived, I realized that they were not Queens Best Movers, but a separate company that was subcontracted. The terms that were agreed with Queens Best were not honored and the new movers flippantly said that Queens Best were just their bookers and they ""always"" mislead customers. Please BE AWARE that what you agree to may not be what you'll end up with. Had I known that this was a booking service, I would have never gone with them and instead chosen a company that I made an arrangment with directly. more

I've moved 3 times with Queens Best Movers New York Moving and I just had the best move in my life on the last week! They gave us a very accurate estimate over the phone and help us plan our move. Soon their local dispatch called us and confirmed the job and went over the details. He also seemed very polite and professional, and assured us everything is going as it planed and the movers will come tomorrow @ 9 am. Not only did they show up on time but they packed nearly our entire apartment. Shortly after arriving, the Forman provided us with detailed information about the day and they started to work right away. Thank god they came with extra boxes and moving supplies and actually that we didn't even realize we will be needed! The packing obviously took much longer but once we arrived at our house they unpacked us in record time and even help us to reassemble some of our furniture. This was a painless move and really had a great time with the movers. The guys were very nice and honest and they couldn more

Back in June the contract in my apartment was about to expire so I was looking for a good moving company. I researched sometime in the internet, yellow pages etc. After calling a few, I realized that the lady from the customer service agent from this company was different than the others I called before. Always friendly, had an answer for all my questions or at least knew who to ask or where to look for it a.s.a.p. The price the offered me for my 2 bedroom move was way lower than the other estimates I got so far so I decided to schedule the move. The night before I received a call from the manager to verify one last time the pick-up address and the direction of the destination so that everything would work fine. The move was scheduled for 8.30am and the movers already arrived with 3 guys at 8.10am so we won a little time thanks the early arrival. They packed and loaded my stuff really quick and you could see immediately that they knew what they were doing. At the destination the unwrapped and unloaded my stuff and put them in the decided places, all this really quick and professional. After I had my stuff and was able to verify that nothing got damaged I paid the bill in the easiest manner with my Visa card. All in all I can say that it was a very good choice to hire this guys! Friendly stuff, fast work, best price and skillful movers. Communications was also great, so I can recommend these guys without any doubts at all! Thanks for the great job! more

Hiring a professional mover for the first time, I was a little anxious and skeptical. But since my company was paying for it, I wanted to make it as easy as myself as possible. First, I called around getting estimates. Most of the professional movers were about the same price for the 2 bedroom apartment worth of contents I had to be moved over 1,000 miles. It took a little while to understand all of the fine print like the binding and non-binding estimates, as well as insurance and limitations of liability. I opted to go with this company. The gentleman was very courteous and prompts with the phone calls and faxes, and explained everything fairly well to me. I had a lot of questions, and most of them were answered quite well. I decided to pack my own things since they would be stored in a storage unit prior to being moved. If moving things from or to a storage unit, choose a unit that is easily accessible to an 18-wheeler. I had a 20x10' unit pretty much full. I didn't get insurance since I didn't have anything too valuable and felt that I packed everything very well myself. I was given a 2-day window for pickup and a 5-day window for drop-off. I was told they would call for instructions the day before and so they did. Great communication and everything worked out extremely well for pickup. For loading, the driver and worker did very well while a family member watched. For drop-off, the driver had excellent communication, and I was able to fax maps to the driver to aid in the 18-wheeler-unfriendly roads in my area. The driver arrived on the first day of the 5-day drop-off period, at the planned time. The driver and worker were professional and courteous and everything was handled with great care. My furniture didn't appear to have any additional wear. I was most worried about a nice bedroom suite, but careful inspection showed it made the move great. The only thing I did notice was the corner of one wall near the corridor appeared to have been scraped by some furniture, only requiring some touch-up painting. Overall, a very good job. more

I've moved 3 times in the past, most of the time with different companies but I just had the best move in my life on the last week with this one. They gave us a very accurate estimate over the phone and help us plan our move. Soon their local dispatch called us and confirmed the job and went over the details. He also seemed very polite and professional, and assured us everything is going as it planed and the movers will come tomorrow @ 9 am. Not only did they show up on time but they packed nearly our entire apartment. Shortly after arriving, the Forman provided us with detailed information about the day and they started to work right away. Thank god they came with extra boxes and moving supplies and actually that we didn't even realize we will be needed! The packing obviously took much longer but once we arrived at our house they unpacked us in record time and even help us to reassemble some of our furniture. This was a painless move and really had a great time with the movers. The guys were very nice and honest and they couldn?t make the move faster and more efficient and I must say, we were extremely pleased with their service. Very fast, friendly and efficient and very professional company which I wouldn't hesitate to use again and highly recommend to everybody! more

Score: 5-stars++. Excellent, Highly recommended! I communicated with the manager over the phone and email. He ?architected? the entire move and helped me with couple of ?money saving? advises (because it was my first move). Professional communication; excellent responsiveness. The moving team: Vlad (fluent with both Russian and Romanian) and George. The team arrived 5 minute before the scheduled time. Assessed the actual volume in 5 min and accomplished the entire move in 5 hours with zero interference from my side. Both guys worked as ?wrapping-packing-moving-unwrapping? machines! Extremely impressive! I was really happy that I decided to hire them instead of doing this move myself (what I actually considered after reading all negativities about moving companies in this and couple of other forums). Bottom line: I would recommend these guys to anyone! Comments: a) Don?t save on wrapping the furniture even if you move around the corner. Let the team to wrap everything in blankets and fix it with scotch tape, - walls in your new place may say ?thank you? for that. b) In my opinion it is physically impossible for 2 movers to pack furniture only in 2-bed rooms apartment in 2 hours. 3 hours for packing should be used for estimation. c) Ask the customer service about pricelist for expenses you may have along the way (like scotch tape or boxes). It is good to know about them when you are budgeting your move. more

I am very happy with the quality of work these Movers provided to our family. We left our home area for job relocation and have looked and looked for accredited moving companies that are certified and have great recommendations. This one came up to be one of the top. I contacted them and customer service was just amazing. Jim, the GM, helped me through the process, provided me a quote quickly explaining all costs related to my move. No hidden charges. All information was presented on the quote. I shopped around a little bit and many companies were not providing me with the full picture and were not honest about possible fees. Thanks to Jim, he gave me a few tips on what questions needed to be asked to have the true answer. When I asked these questions to the competitors, there were hesitant to answer. This is when I knew it could have been a possible scam. I chose this Moving Company and I am very happy with my choice. It was the best move I realized so far. No complications, great quality, fast and friendly stuff! Thanks again to Jim and his crew! more

We've moved several times over the years and used different companies; this company definitely was the best of the moving companies in every way. They were friendly over the phone and in person when the moving crew showed up; even though it was over 100 degrees, they didn't slow down or show any signs of wear. The move was a big one and we ordered full packing and unpacking service which they called white glove service and we HIGHLY recommend that service if you can. In our new home there were a few issues due to the parking and streets, their truck which was huge could not fit or even get within any reasonable walking distance had to park several miles away at a shopping center and they had to rent a smaller truck from Budget in order to deliver our furniture and boxes. They told us from the start that it may be a problem but we hoped and prayed for the best. The rental and parking situation put our delivery back a full day and even though their dispatcher Steven had already reserved a back-up rental, when James arrived to pick it up, they informed him that they didn't have it available and apologized and his dispatch then had to hunt down another rental truck which took hours and then finding a place to park this tremendous truck and trailer took another hour or so. We decided due to the size of our shipment to just start the next morning early instead of starting at 4:00 in the afternoon. No other hitches or delays or damages from then on. We appreciate everything their stuff did for us to alleviate any stresses associated with moving. They did an outstanding job and we will refer many other families to them. All in all great service, cheap rates, friendly customer service and very professional movers! more

I just want to tell you about my move. A few weeks ago I got a good job offer in another city, so I started my research in the internet for a good Moving Company. After making many calls with estimates with a very different price range I finally talked to a very friendly customer service lady. She was very comprehensive and explained me all twice if needed. We agreed on a free visual estimate so a few days later 2 movers showed up to do a visual estimate. I thought that I would have to take off a complete day at work, but since they arrived even earlier than schedule and calculated really fast, I only lost a few hours and could go back to work. So I scheduled the move because they offered me the best price from all the estimates I got from the different moving companies. Two days before the scheduled day the manager called me to verify the address and confirmed the details of the move. The day of the move the 3 guys showed up on time and you could immediately tell that they knew what they were doing! They packed and loaded my whole stuff very fast and delivered it faster than expected to my new home! After verifying the new stuff, I realized that nothing got really damaged, just some minor scratches which were covered by the insurance. So no problems at all! Since I had no trouble at all, they offered the best price and it went all very quickly and smoothly, I don't hesitate to recommend them to anybody who is looking for a good moving company. All in all really a stress free move! Thanks for the great job! more

Hiring a professional mover for the first time, I was a little anxious and skeptical. But since my company was paying for it, I wanted to make it as easy as myself as possible. First, I called around getting estimates. Most of the professional movers were about the same price for the 2 bedroom apartment worth of contents I had to be moved over 1,000 miles. It took a little while to understand all of the fine print like the binding and non-binding estimates, as well as insurance and limitations of liability. I opted to go with These Movers. The gentleman was very courteous and prompts with the phone calls and faxes, and explained everything fairly well to me. I had a lot of questions, and most of them were answered quite well. I decided to pack my own things since they would be stored in a storage unit prior to being moved. If moving things from or to a storage unit, choose a unit that is easily accessible to an 18-wheeler. I had a 20x10' unit pretty much full. I didn't get insurance since I didn't have anything too valuable and felt that I packed everything very well myself. I was given a 2-day window for pickup and a 5-day window for drop-off. I was told they would call for instructions the day before, but it ended up being on the first day of the 2-day pickup window, about 2-3 hours before pickup. So a little more communication would have been good, even though everything worked out extremely well for pickup. For loading, the driver and worker did very well while a family member watched. For drop-off, the driver had excellent communication, and I was able to fax maps to the driver to aid in the 18-wheeler-unfriendly roads in my area. The driver arrived on the first day of the 5-day drop-off period, at the planned time. The driver and worker were professional and courteous and everything was handled with great care. My furniture didn't appear to have any additional wear. I was most worried about a nice bedroom suite, but careful inspection showed it made the move great. The only thing I did notice was the corner of one wall near the corridor appeared to have been scraped by some furniture, only requiring some touch-up painting. Overall, very good job. more

My company was paying for the service, the $1260 price quote came in under that amount, and I liked the way I was treated and our communication with Janet, so we booked them for our long distance move. more

I was very impressed with this Queens based local moving and storage company. The customer service was great before and after they picked up and delivered my furniture and the price was one of the best I have found in Forest Hills. The movers were on time and very polite and they got the job done quickly and it was delivered to me when they said it would be. They made our move easy. I would recommend this Queens movers company to anyone! more

Scheduled a move for 2:30pm. Alexander calls at 2:40 to say they're going to be 30 minutes late. Okay, things happen. Call back at 3:30 and he says, let me call the guys and get back to you. 4pm rolls around and when I try calling back, all the listed numbers go straight to machine. Keep calling until 4:30 when I realize he's likely dodging the calls based on caller ID. So I try from a different number? he picks up, and when he realizes it's me promptly hangs up without even bothering to apologize or explain. Problems come up in any business but these guys obviously have no ethics whatsoever. more

Our dear customers! Attention! Please pay attention and read this post carefully ! We have got a sick serial spammer on the Internet, due to it's Serious Mental Illness this lousy miserable competitor used to put fake negative reviews for different reputable US moving companies all over the Internet every day, Google usually removes this spam daily but it takes some time, to see this is PURE SPAM, just click on the blue links with these doggy's names ""bob"",""Mervin"", ""falsemoversspam"",""paolocesar"", ""isabella"",""HOUPPA"", ""bob"", ""Irina"", ""JAKE"", ""alex"", ""alexis"", ""botouchate"", ""Frankie"" whatever and You will see dozens of fake similar negative reviews posted for moving companies all over the USA all over the Internet. Attention CitySearch! Attention our customers! Spam! These accounts are - ""alex"" ,""Frankie"" ,""botouchate"" ,etc. are used for posting spam! You can remove these fake reviews 20 times a day, but each time this spammer edits his piece of spam it goes on top of all the reviews! Well, this idiot needs his own 15 minutes of fame. And trust me - finally he will get it. Guaranteed! Thank You! more

DEAR CUSTOMERS! THERE IS NOT SUCH A COMPANY! THIS IS VIRTUAL FAKE, AN ENGLISH NON-SPEAKING BROKER WHO LIVES IN ISRAEL ! PLEASE BE AWARE THAT THIS SCAM COMPANY IS A SPAM - STAY AWAY - THE LOCATION IS FAKE - NO LICENCE MEANING IF THE WORKERS BRAKE OR TAKE YOUR FURNITURE AS AN HOSTAGE -YOU HAVE NO WHERE TO GO = THIS IS A SPAM - CALL THE DEPARTMENT OF TRANSPORTATION IN NYC - THEY ARE AWARE - THEY ARE WAITING TO CATCH THEM - DO YOUR SHELF A FAVOR - STAY AWAY FROM THIS SCAM MOVERS , SCAM MOVERS -SPAM LOCATION - NOT LICENCE ! Do not let pigs to cheat You! . more

We used this Queens moving company based entirely on this site and the comments left here, and so I wanted to leave a rave review here for our recent move to Delaware. My company was paying for the service, the $1260 price quote came in under that amount, and I liked the way I was treated and our communication with Janet, so we booked them for our long distance move. more

We were moving our furniture from our house to a storage unit in the same neighborhood last month. We decided to hire this local moving service company based on our previous experience with these guys in 2009. We were extremely pleased with the help we've got from their Customer Service lady. more

When I moved to a new place in Astoria, I used the moving service of Queens Movers, and it was my first experience moving my furniture with a local mover so I didn't know what to expect. I had heard from some of my friends how many movers are kind and courteous till they take your money and then the work is outsourced to some other company. Well but I had to move so I called the first company that I saw online with a decent number of positive reviews and that was this mover . When I called their Customer Service office they were very friendly and their office manager nice and friendly young lady gave me a price quote that was very accurate. I wasn?t charged extra for anything except $75 for packaging some of my stuff I decided to add. The driver and the movers were at my house on time and my stuff was delivered with no damages and on time. I would be happy to recommend this company to my friends and to anyone planning on moving soon. They packed and wrapped everything with care and the entire move happened to be just a stress-free moving experience! Thanks for the great moving service, I used to move before, and let me tell You something- You guys are the Best Movers in the area!!! Sincerely recommend!! more