Quality Transmissions

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8622 N Telegraph Rd
Dearborn Heights, MI 48127

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(248) 356-1500
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Auto Repair & Service

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Quality Transmissions - Dearborn Heights, MI
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Best

I've been having trouble with my car for sometime now. I was told it was my transmission & it needed to be replaced. I had 3 different estimates, but never felt very confident in ...

Worst

Just wanted to THANK YOU, Q~U~A~L~I~T~Y Transmissions, A-1 Transmission...you should be F-Transmissions you failed, you failed me. How do you sleep at night?? I took my truck...

Inadequate Transmissions 10/6/2010

Just wanted to THANK YOU, Q~U~A~L~I~T~Y Transmissions, A-1 Transmission...you should be F-Transmissions you failed, you failed me. How do you sleep at night?? I took my truck there because I live right around the corner...I believe in keeping money in the community. I wished I never did. My truck decided one day that it was not gonna go backwards...so we took it over to A-1 Transmission shop (12 months ago) I got it back but we only drove it around locally because the trans was slipping when we drove it out of their parking lot. We were told that it was because of the linkage was gonna have to be adjusted? Well ok that means I have to already come back? Ok I'm alright with that no problem! So 2 days later I had to drive to Lapeer County THEY said it should be just fine. Well it was acting up on the way there. But on the way back it was making a noise that was kinda worrying me. Before I could even think twice I hear BAM!!!!!!!!!! I was driving 55 the speed limit on the highway, trying to get over to the shoulder of the rd. from the left lane. I get out of the truck and my drive shaft completely fell off my truck! I call my husband crying because I had my sister, my sisters twins, my 2 yr.old in the truck with me. He calls them (they say it is something I did) OK?? They refused to tow me home, so it cost $270.00 to get the truck back to them. They did refund me to tow money! I talked to the guy WHO FIXED my truck 2 days before & he says I fixed your truck (he did not remember) then he says Oh i did fix your truck. I must have messed up, then he says he fixed it while he was on the phone??? Now I'm fuming! They were nice and apologetic! So we went on home and waited for them to now fix the drive shaft & the whole rear end now because it froze up! This time I got smart and took pictures before I gave them my truck back! I get it back drive it down the rd. hop on the freeway & I can't even get it up to 50 mph because it feels like the wheels are gonna fall off! So I go back & the drive shaft wasn't all the way in...of course its slipping, slipping, slipping! LEAKING everywhere (trans fluid) Take it back....Get it back shill SHAKING, SLIPPING, LEAKING...Take it back again...same all thing everytime!!!!!! The transfer case is NOW cracked all over LEAKING fluid so they epoxy my transfer case to death! Moral of the story, they had it so many times (SO many chances to get it right) they REFUSED to fix it PERIOD! Oh and the last time I took it in they had changed their name (SAME OLD PEOPLE THOUGH) Now I refuse to drive it, my husband does and its MY TRUCK! Now we just add trans fluid every couple of days waiting for it to go out so I can take it somewhere else to get another TRANSMISSION put in it. Thanks to them I have leaks from the front to the back of the truck and all over my driveway. THANKS QUALITY TRANSMISSION FOR THE QUALITY WORK YOU DO!!! And you know who I am ;) Just so you know my truck today has just flipped 125,000 miles. Never towed anything in it ever since I bought it brand new. So don't go here and be careful buying a Dodge Ram! Oh after they fixed the drive shaft I picked up my truck and my spare tire under the truck was replaced with a crappy old trailer tire. Never got that back even with pics! more

There name says it all 2/12/2010

I've been having trouble with my car for sometime now. I was told it was my transmission & it needed to be replaced. I had 3 different estimates, but never felt very confident in there ability to fix my car. My boyfriend recommended Quality Transmissions on Telegraph Rd. He had recently had his car repaired there & was very happy with the service & price. Being female, I usually get talked down to and ripped off anytime I go to these places. I was treated with respect & felt very comfortable with everyone that worked there. The owner, Chuck took the time to explain to me what was wrong with my transmission, exactly what they were going to do to fix it & kindly answered all my questions. I'm thrilled with the results, Price was good & I couldn't be happier. Plus it was finished quickly & I didn't have to be without my car for a long period of time. I know it's weird to be excited about a Transmission shop, but I can honestly say that after all these years, I'm not dreading taking my car in for any type of repairs. They do everything there, so I know I will be back. I love this shop & everyone who works in it! My boyfriend recommends you to everyone & so will I. After all, it was one of his co workers that recommended your shop to him. We are both very grateful. I've never written one of these before, but I'm very happy and had to express it. Thank you, Thank you, Thank you!!!!!!!!!! Pros: Wonderful service & top notch workmanship more
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