Recently moved to the area, went in due to a check engine light, was told it was a gas cap issue. Replaced cap, paid roughly $60 and went on my way. Next day, check engine light back on, went back in and they said it was an A/C issue now, the compressor, dryer and belts needed to be replaced, they quoted me $1100. I called around and the price seemed in line with other shops and almost $200 less then the dealership, so I agreed. 3 days later the car was done and I went to pick it up; the bill was $1454!!! That was over a $150 more then the dealership! I asked why it was more then they quoted me and I was given some lame excuse about how the parts were more then expected or something. Since they do not give their quotes in writing (just call you over the phone), there was nothing I could do but pay and leave. 1 day later, the check engine light came back on. I then took my car to another shop and all that was wrong with it was the thermostat. I had it replaced there and the light has been out ever since.
To add insult to injury, less than a month later, my air conditioning stops working. Are you kidding me? I call back to ""Quality Tire & Auto"" and they informs me it is probably just a leak in the line or something minor; it is covered under their warranty, just bring it in and it will be fixed. I do so and it is fixed the same day. Great. They call me to pick it up, I get there and I am told it is another $65.10. He states that it was an A/C relay that burned out and that is not part of the warranty! They are a complete rip off and I have a good mind to report them to the better business bureau. Do not take your car there unless you enjoy taking it on the chin. They lie about their quotes (be sure to get it in writing and not just a call over the phone), charge more than the delaership, do shoddy work, fix things that are not broken (that in turn later break) and never diagnose the problem correctly. My advise, go anywhere but here!
more