Pulaski Bank Home Lending

I would give this bank zero stars if I could. My husband and I re-financed our home with an FHA loan three years ago, and the loan officer was terrible. She did not return calls or e-mails, and was very unprofessional. When we finally got to the closing, she told us that if the interest rate goes down, we can just give her a call and she would be able to lower the rate on our loan. Either that was a flat-out lie, or she just refused to deal with us after that, because she wouldn't return any of our calls or emails when we tried to get our rate down from the 6.4% we had (we re-financed right at the beginning of the housing crash). We did not do a home equity loan, but we ended up with a principle equal to the amount we originally mortgaged four years prior, after all the fees were added to the loan (which was not explained to us). VERY frustrating experience! Would NOT recommend! more

Our lender was all friendly in the beginning, just to get our business. After that, he never returned phone calls...EVER! His assistant came right out and told me that she never answers her phone at work. Seriously unprofessional. My realtor who has been in the business for 15 years stated that he will never refer this guy to any of his clients. It took us 3 months to close on our house. Pros: There were absolutely no pros what-so-ever Cons: Our lender was terrible and his assistant was just as bad more