Prundential Van Lines is HORRIBLE. I have recently used them for a move from New York City to California and it was a terrible mistake. The people are totally useless and lack any sort of intelligence, honesty or communication skills. What i was charged in the end was $500 more than quoted (total move was $2000 -- very small move) and I was even charged for their parking ticket, which was totally out of my control. I literally cannot say enough bad things about this company. I was given a delivery date range of 3/13 - 3/21 and was provided with my things on 3/26. The company did not provide any notice that my move was running behind schedule and treated me with complete disrespect when I tried to discuss this issue with them. Furthermore, they blamed things like lack of parking on me, which is completely ridiculous. With regards to my delivery, one box was wet, smelled like mold and had been holding an electric appliance (clearly i just threw that away). The only thing they did about that ""mishap"" was tell me that it got wet and to let it dry before turning it on. Also, they broke the leg off my wood wardrobe and didn't tell me (they had put it under the wardrobe, but it was completely severed from the piece of furniture). I will never again use this moving company and have made it my new hobby to share my experience with as many people as I can.
Pros: Horrible customer service and satisfaction experience
Cons: EVERYTHING
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