Princess Bride Alterations

The owner Kathy is awful. She is unprofessional and disorganized and downright rude. Selection is poor also. Do yourself a favor and avoid this place. more

Looking back on my wedding, I'm so upset that I spent my time and did business with the Princess Bride Bridal Shop. With my friends who are getting married, the first thing I tell them is to stay far away. Pros: Nothing Cons: Everything -- customer service, quality of product... more

DO NOT, REPEAT DO NOT GO HERE...BEWARE OF FAKE REVIEWS POSTED BY OWNER! Terrible establishment for what is supposed to be the happiest time of your life, they ruined SEVERAL opportunites of which should have been positive but instead were FAR FROM! From the get, I did not appreciate the way I was treated by their bridal consultant but I loved the dress and the price was good. Do not be mistaken by thier aggressive marketing tactics to be be viewed as ""Great"", they are all about SELF PROMOTION and its tiring. I wish I would have read some reviews before purchasing in the first place...WORD TO THE WISE, stay away. I was verbally attacked and had to suffer through a salesperson who would take NO responsibility for the errors in which transpired from the dress order. Pros: Zero Cons: Just about everything more

Please do not give these very rude people any business. They over charge you like crazy. more

I bought my dress at a wedding show from this place and I had to take it in for alteration. Cons: Everything more

DO NOT. I repeat, DO NOT give business to these people. In fact tell everyone you know who is getting married to not to visit their store. Pros: Served snacks and water. Cons: They mark up their prices, pushy, and turn rude when you decide to go home without making a purchase. more

Before I went looking for wedding dresses I was terrified! I am a size 20 and I never thought that I could look good in anything. SUPRISINGLY I found a perfect dress! All of the people that worked there were so nice, and made me feel good about myself. They had a big selection of plus size dresses that were all really pretty. I bought my wedding dress at the Princess Bride, yay! The wedding is in January and I cant wait! Pros: the people, the dresses more

As a full-figured woman, I'd been almost fearing searching for my wedding gown-- the last thing I wanted to do was to go to a salon full of size 4 dresses with pictures of super models all over the walls. But the Princess Bride had and AMAZING selection of full-figured gowns, all of them gorgeous. Their selection is far beyond the two other shops I tried before. My first alterations appointment was totally stress-free, and at the second fitting I never imagined I could look this good. The alterations staff work miracles! Plus, they were completely clear and upfront on the costs, and they're very good with outlining how things will go, from your first appointment to try on a dress to alterations to taking home the gown. I haven't felt confused even for a moment. Thank you Princess Bride! Now my day will be perfect. Pros: Great full-figured selection, wonderful alterations staff, excellent service more

The Princess Bride is a lovely bridal boutique with a great selection of gowns; especially the Pronovias brand. Everyone I've spoken with are very friendly and helpful. They have a really good selection of jewelry and veils too. I would go back any day. Thank you Princess Bride for making my bridal experience wonderful!! more

I had gone to a few bridal shops before visiting Princess Bride. As soon as I walked in I was impressed. They have gorgeous gowns of every shape and size. I tried on dress after dress and had a hard time narrowing it down to one! I'm really confused by the other comments because I experienced none of that and believe that some of those statements are completely false. It was very easy to book an appointment- I was treated like royalty while trying on dresses. I was able to bring in family and friends and we were all treated very kindly. Gail was amazing and so helpful- she was not pushy or overbearing but was very interested in making sure I was happy with my purchase. Thank you Princess Bride!!!! more

I had an afternoon appt. I showed up on time and was immediately greeted with ""we are overbooked"".. (Don't make the appt then). When I first walked in there was a dress hanging on the manequin that I wanted to try on. They said no. Luckily for me my friend was there to help me because we had to pull the dresses off ourselves, I had to put them on myself, my friend had to button me up, and then we had to put them back where we found them. They didn't help me AT ALL! I did find a few pretty dresses though so when it was time to leave I asked who made the dresses and where I could view them online as I like to send them to my family to get their opinion. They said they didn't know who made the dresses and wouldn't give me any information about them like other shops do. (Liar) How do they order them? Pros: pretty dresses/ you can find elsewhere Cons: everything more

This store has a lot of pretty options but I felt uncomfortable with the sales tactics. I did find a dress that was quite pretty at this store. The dress was at the high end of the budget. I was also told that the dress would need about $300 in alterations. Although it was over budget, I was pretty decided upon this dress, until the sales pitch began. As I was taking the dress off, the saleslady came over and said ""I JUST found out that this gown is going out of style. However, they can make one more, just for you, but it's going to cost $100-$200 more"". I thought that was kind of sketchy...why did the price suddenly go up? I said ""well if they are making one more, just for me, then I won't need alterations, right?"" (because I figured if it was made ""just for me"" then it would be made for my measurements). The saleslady said that I would still need the alterations. So that was a bit frustrating. It seemed like they were just trying to squeeze another $200 out of me. I left without making a decision, because I really needed to think about whether or not I wanted to go $500 over budget. The saleslady called me the next day, and left a message saying that she figured out a way to get the dress down in price. That was nice to hear, but it just seemed a little weird--like if I had bought the dress 1 day earlier, then I would have paid way too much. I wondered if I waited another day if the price would keep going down (it didn't). I didn't end up buying the dress because the sales tactics just frustrated me so I decided to have a dress custom made instead. Pros: decent selection Cons: overpriced, annoying sales tactics more

Please do not give your hard earned money to this Bothell location. Pros: Parking Cons: Strong upsell, no customer service once funds have been paid upfront more

During my engagement I purchased a Gown, Veil, Tiara, Strapless Bra, Garter, Pettie Coat, Cap Sleeves from here, so I interacted w/them MANY times. Pros: good a-line dress selection Cons: HORRIBLE serrice and long waiting times even w/a scheduled appointment more

Pros: Good customer services Cons: N/A more

I bought a dress from Princess Bridal at the Seattle Wedding Show. The gown was much too big for me, and I wanted the train removed, but they told me it would not be a problem and quoted $200 in alterations costs. I was told later that it would be $500 just to remove the train, and that the other alterations would be $300. They asked for the price in full, but we gave them $150-- hoping to pay once we saw the alterations (like with most tailoring.) I needed a lighter dress-- without the train--and decided to part with my (huge) dress. They refused to refund the $150 in alterations even though nothing had been done to the dress-- absolutely nothing. I never asked to return the dress-- obviously a sale dress cannot be returned-- yet they didn't even offer to show me a new dress. They were smug and made remarks about my chances of selling the dress online-- another great sales pitch: ""if you can sell your dress online, then you're a better salesperson than we are."" This after I bought a dress from them. Please do not give Princess Bridal your business. It's a strange and depressing store, and they only care about making a sale. Instead, go to the Bridal Garden in Kirkland where the owner truly cares about you and the way you will look at your wedding. I wish I'd gone there first. more

Worst bridal place ever!!! They made us pay a deposit over the phone just to come in and look at the dresses. They ordered several of our dresses in the wrong size just to make us pay for alterations. Bride's dress came in only a few days before the wedding with a large spot on it, and they couldn't care less. They ever ordered the wrong veil. If you go here, you will regret it for sure. Rudest people. Pros: Nothing at all Cons: You name it, they are bad at it more

I had a horrible experience trying on dresses at this ""store"". It is actually a house in the middle of nowhere and we had to knock to enter which was so weird. The living room is set up as a make shift store and you have to walk down a hallway to show your friends/family the dresses when you try on. The person who helped me was really pushy and every dress I put on they tried to start pinning so I would feel pressured to buy it. I told them that we had been to a lot of stores that day and they pretty much quit helping me at that point. The man that helps run the store was really creepy and I didn't find a single dress that was worth the time. I would not recommend this place to anyone. Cons: Rude, Weird more

The customer service leaves much to be desired! The owner of this establishment needs to take both a business class as well as a course on etiquette. I made an apt. and was largely ignored- along with being shoved in a little room with 7 other women with windows that did not have window coverings that ensured privacy! Furthermore, the owner was rude and unprofessional and the staff seemed poorly trained. Lastly, the dresses are mediocre. Cons: Tacky dresses, Overpriced 'jewelry', Poor customer Service more