I really wanted to give Prestigious Pets a good review, since they seem to have such positive comments from everyone else, but unfortunately, I feel like I am being generous with 1 star. My experience with Prestigious Pets has been very mixed since we started using their services just under a year ago. I have a pug (Daphne), so this review is only for their 20-minute a day dog walk every when my other half is traveling.\r
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The business set up and how things are supposed to run is very good; they provide a substitute walker (but do not seem to care if it is male/female) if the regular walker is out sick or on vacation. All of the walkers we have dealt with have been nice, but they are always LATE. Is an 8:30am walk too much to ask for? I have also requested a FEMALE dog walker since Daphne was abused by a man. They continuously ignore my request for a female dog walker. I don't believe myself to be an overly demanding customer, so I found it frustrating that we had so many problems with this company over our time with them.\r
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Our actual interaction with the owner/manager and office has been less than stellar - I should say, non-existent. Responses to e-mails, calls, etc., are ignored and with no response at all.
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