Premier Volvo Cars Overland Park

If i could give a negative "star" rating; Andy Klein Mazda would be getting a -3. my problem was lost keys. Should be a simple fix right? So I thought. At first they only offered advice, order a new blank key, and go to a separate location to get it laser cut. I did this, only for the key not to work. I then had it towed to the dealer, where they did the exact same thing: order a blank key, got it laser cut... To no suprise this did not work. After 7 days of it sitting in thier shop, i had tracked down the missing key and showed up monday morning as they oppened. To my suprise they had my entire dash and consule ripped out. And the ignition gummed up with lube and oil (which stained my slacks) I gave them the original key that has always worked, and it would not start the car. Now they are ordereing a new ignition system to install and estimated costs anywhere from $750 - $850. All for a lost set of keys, that were eventually found, but did not matter b/c there hillbilly service team had already torn up the vehichle beyond simple repair. Buyer beware. I will never buy another mazda. more

When my Pontiac Grand Am started having problems one day... right during the holiday season when I was out of money, I took it into Andy Klein Pontiac to see what was wrong. They called at work a few hours later to tell me the damage and that the cost for repair was going to be $400. I was so shocked that I burst into tears on the phone! Later on, when I went to pick up my car, I was so surprised to find the bill as less than half the quoted amount. The kind gentlemen at Andy Klein ended up only charging me for parts, not labor. I couldn't believe how nice that was and I made sure to thank everyone and wrote letters to management. They have always done a great job with my cars and get the job done quick! more

Reasonable priced with honest and well informed dealers and repairmen, this is the place to come. They perform all services needed on your car from oil changes to major repairs. They have all the information on past repairs on your car stored in their system allowing them to better understand what may be wrong with your vehicle. They have an endless amount of information on your make and model of car. They can also help you with recall assistance. more