Precision Tune Auto Care

Caring, careful service...the best!! Miguel makes sure my car is carefully checked, then he presents the mechanics' findings in a neutral tone so I can choose to do any repairs. If I indicate I need to put off repairing some items, he lets me know which I can safely put off. No pressure. Just good customer service from a guy who seems to care about my car as much as I do. I've been to Precision on Larpenteur many times and, unbelievably, Miguel is always the man in charge. He is always patient, upbeat, friendly. But he's more than that: he is honestly caring. When a man leaning on a cane was approaching the front door, Miguel quickly went around the counter to open the door for him. When did you last see that happen? more

Needs to improve on customer satisfaction inregards to overall total! Pros: null Cons: null more

I have been in contact w/Precision Tune regarding car repairs for 6 - 7 years and have been very pleased w/the service they offer and their care and treatment of a 1997 Crown Victoria. At Precision Tune they practice preventive care. They inform one ahead of time what is going to require fixing, replacement, etc., and how long one might be able to put off a specific repair instead of waiting for the car to break down and need an immediate emergency repair. This preventive care is very important as one is less likely to be stranded somewhere and be forced to either pay a tow charge to have the car towed to Precision Tune or to deal w/a strange, unknown repair shop where one is unknown and the repair shop does not know anything about what has previously been done to the car. Pros: null Cons: null more

I read the other reviews about this Precision Tune location, and totally disagree with the negative feedback. Pros: null Cons: null more

I'm not one to usually write reviews, but I feel it would be a dis-service to others not to write this one. more

I had my car in for routine oil change and diagnosis for a noise coming from what seemed to be the tire. I have a very common model and make of car-- nothing special. They charged my $60 for the diagnostics, at which point they said I needed $1700 worth of repairs and I'd need to wait a week for the part. Just for the heck of it, I called my dealer to see what they charged for the same repairs, which they quoted at $1300. Thankfully I decided to take the car to the dealer, which, upon looking at the car, informed me that the repairs were as simple as bending a piece of metal back into place (for which they did not charge). This place was ready to take $1700 from me for a repair that didn't need to be done!! They failed at diagnostics as well as customer service, and I will never go back. Pros: friendly Cons: unethical, poor diagnosticians, overpriced more