They don't care about long-term tenants. Our apartment smells terribly of smoke because the folks next door smoke a lot. Even though we have lived in the building for 9 years and our lease is up, they insist that we must pay a $500 fee to move to a different unit in the building. They also said they could fix the problem, but not right away. As we were waiting for the supposed "fix" the rent went up on the apartment we want to transfer to. Now that they can't stop the smoke from coming in, so we will be charged higher rent if we transfer. This is typical of how they treat tenants- they never care if you leave when your lease is up. Even though the building has a nice location, we just gave notice and will be out soon. Terrible management.
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