I've only eaten in to Portofino's once...we had a gentleman server who was wonderful. We came late in the evening and when we were the only couple left eating he was patient and we didn't feel like we were rushed in the least bit. But I've taken pizza out twice and don't think I'll ever go back. The first time we took out, we called ahead and when we got home we realized there was no canadian bacon! What's a girl to do with mushroom, olives, and crust? I was bummed but thought it would be a one-time mistake considering my original dining experience. When I ordered a second time, I asked for a side of ranch (because my gosh it is sooo good) and the zitty teenage kid told me he had to charge me $0.75 for a little container with 2 tbs of the delicious goodness. 'ARE YOU SERIOUS?' I asked. He was. I can't believe that I spend almost 30 bucks for a pizza and they can't throw a dog a bone. I also mentioned that they had forgotten an ingredient the last time and the kid was like 'Really?'. Yes, kid, really. Sheish. Sorry to say, I really like their pizza but due to my high standards of customer service, and Portofino's apparent inability to recover from their mistakes, I am not going back.
Pros: good pizza, best ranch in town
Cons: expensive for pizza, take-out inaccurate
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