Pml Travel & Tours

Thank you PML Tours and its wonderful staff for planning and taking care of everything on our London trip in October 2013. My group of 57 seniors came back ready to plan another trip with PML Tours!! I highly recommend your company! more

We just came back from a wonderful trip to Canada planned by PML Tours. This was the first trip we took with them and we were very impressed by thier service. They were very patient with my group members and handled all their issues quicky. They cleared up all the confusion about the new passport policies going into Canada. They also kept in touch with us throughout the trip to make sure everything went smoothly. We are currently planning a European Cruise with them in the Fall and are very much looking forward to it. I suggest PML Travel & Tours to any group that travels with seniors. more

PML Tours has been a proven leader in organizing, planning, and finalizing all of my group's travel needs. Not only have they been able to provide us with motor coach trips, but our Australia trip went off without a hitch, and the staff at PML Tours has always gone above and beyond what other travel agencies have failed to do in the past. more

I have traveled with PML Tour for several years. I have always found them to be curteous and responsible. My group has done both bus trips and cruises and always have fun. I would suggest them to any group leader to help plan your trips. more

Pml should be banned from organizing travel in Europe. They are totally out of their league. Our group of senior citizens received last minute date and flight changes to Barcelona, Spain. We were palced in a suburb with a 35 Euro cab ride to the city and saw NOTHING. Our trip was supposed to give us 2 days in Barcelona before boarding a cruise ship. In stead we had one day stuck in an inferior hotel. PML did nothing to to insure that we had an English speaking person meet us at the airport. The bus driver drove us around Barcelona for 2 hours and we had no idea what were seeing. NO guide: NO English speaking bus driver! We endured the same upon leaving the ship because no one was there as we disembarked; consequently we boarded the wrong bus and were driven back to the same crumby hotel and charged 480 euros because the bus was not supposed to take us there at that time. PML left no emergency number to call on a Sunday, did not account for time zone differences and blended our Massachusetts group with a group from South Carolina.This group had members in their 80's and we were not supposed to have handle luggage. Members struggled at the hotel, unloading and loading themselves on two separtate occassions. Compaints to PML went unheeded and they refused to positively respond to compaints upon return to USA. Run to any other travel agency than PML. Their service is horrible. Cons: refuse to accept responsibilty for screw ups more