Nice selection/showroom (gave one star for this), very high prices, extremely poor sales team and service, failed to deliver products when contracted to do so.\r
\r
Twice we have ordered products from this store and both times they failed to arrive by the contracted delivery date, which delayed our remodeling projects. However, we were never given the courtesy of a call to advise us that there was going to be a delay on delivery. Rather, when the product failed to arrive, we had to call the store, listen to them make an array of excuses, then wait for them to finally do their job and deliver LATE!\r
\r
This lack of basic customer service ended up costing us a significant amount of money on both occasions not only because it literally halted both of our remodeling projects, but also delayed our contractors from completing their job, which added additional hours/days/wages to our final completion price.\r
\r
After speaking to several people in the trade (contractors, designers, etc.) we learne
more