I read the other two reviews after going to this store for the first time. I was shocked. The employees there were extremely helpful and seemed honest to me. I asked about the return policy and they clearly told me no accessories shoes or purses could be returned. I'm not sure if it was the same one, but I was at the Overland Park store and there was a blonde lady working who went out of her way to help me. They had exceptional customer service. I wouldn't listen to the other reviews, go and see for youself and I'm sure you will also enjoy it.
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