Been a customer at Plain City Druggist for years. Yes, the ""big name"" pharmacies may be open 24/7 but how many know your name? What medical conditions you have? I used to get my prescriptions at the Kroger Pharmacy in Dublin but there I was the ""next"" customer. At the Plain City Druggist I'm addressed by my first name (and the smile is free!). \r
\r
I had an incident some years ago where I accidentally took two of the same medicine. Instead of calling 911 I called the pharmacy and explained what happened. They put me on hold to alert one of the pharmacists and within 15 seconds I was speaking to Joe Craft (pharmacist/owner). His calm voice asked me a few questions and determined that no real harm was done. I felt like an idiot but that small bit of reassurance mattered a great deal. \r
\r
And that's why I give them my business. Because with them, it's all about REAL customer service. They know nearly everyone in the area and they treat us all like family. And the dollars we spend at this business are used to support our local economy--rather than some conglomerate in another state--as well as providing local jobs.
more