They made a mistake on my bill and reported me on my credit report. And when I questioned about it, they threatened me to pay.
So I went to this clinic three years ago (2006) and got a statement says $0 amount due. I thought my insurance must covered it so I didn't do anything about it. Three years later, when I check my credit report, I got a uncollected item said that I owe this clinic $156. I called the clinic and they said that I hasn't paid my bill. Even though I remembered that the bill three years ago said that there is no amount due, but I could be wrong too. (after all who would remember a bill three years ago?) So I told them to sent me a new statement so I can pay off.
Two weeks later, I received a statement and it still said that there is no amount due. I called their billing department and explained to them that I don't think I have to pay. A week later, I received another statement and they just mark up the payment and add this $156 on top. I called again, the woman in billing was very rude, didn't admit that they marked up the price, didn't admit making a mistake and even threaten me to pay! She didn't listen to anything I said and just hung me up.
What else can I do? I don't want this record on my report, I guess I just have to pay them...
I know that hospitals and clinics always mark up bills, but threatening their patient to pay and hanging up clients' call? That is not a good way to do business. Thank god I don't live in Pittsburgh so I don't have to deal with this clinic anymore.
Cons: messed up bills and threaten patients to pay
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