Pinnacle Pest Control

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600 Broadway Ste E
Sacramento, CA 95818

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(916) 321-9199
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Main categories:

Pest Control

Related categories:

Home & Garden

Reviews
( 12 )
( 3 )
( 0 )
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( 1 )

Best

After buying a house close to the river, I learned there had been rodent problems in the attic. I called Paul at Pinnacle. He came over in short order, even though it was the Ch...

Worst

Requested initial service which should've included inside and outside treatment. Only inside was treated. Several calls replaced to Gary with no response. Follow-up treatment was ...

Excellent customer service 1/21/2014

After buying a house close to the river, I learned there had been rodent problems in the attic. I called Paul at Pinnacle. He came over in short order, even though it was the Christmas holidays. He identified two problem areas and gave me a thorough estimate for clean up and on-going service. The clean up crew was terrific pulled up bad insulation, cleaned out both areas (attic and garage) and replaced damaged insulation. They canvassed the entire house to make sure there were no places for entry anymore. They placed traps to make sure there were no more issues and my service rep, Andre, checked the traps every three days. It's been a very good experience and I feel like my creepy problem has been well taken care of. Good customer service. Good folks. more

Editorial review from Citysearch 12/6/2013

\r \r Felt like I was in the Ninja Turtles when I saw a rat go running across my attic floor. That is the last thing I'd ever expect to see in my beautiful little home. I was terrified and wanted something done immediately. I saw Pinnacle online and called them up. They came out and laid traps, caught the rats, and then looked into the damaged caused by the little rodents. They chewed through a fair bit of wire and their droppings were all over. Pinnacle helped me find the issue and fix it and I am super happy I found them.""\r more

Editorial review from Citysearch 12/5/2013

I recently moved into an old, old, Victorian era home. The place has a gorgeous attic so I was in love with it. It's a fixer upper and during my repair work I came to notice evidence of a mice issue in my attic. Scanning for local businesses with good reviews led me to Pinnacle and with a phone call I had them out in their truck sweeping my house for rodents. It's been a month now and I've had no issues with recurrence!\r more

John Dsupin Great customer service 12/4/2013

Rodent problem 12-2-13, called talked to Paul around 4 30pm and he said someone will be here between 10-12 the next day. John called me at around 9 30am the next day and he was here in 5min. VERY Professional, explained what he was going to do--long story short-- in attic he found proof of RATS, set traps and this morning at 8am I heard a trap go off. The company still has to make an appointment to repair the entry point, but it has only been 1 day. John already has an appointment for 12 6 at 8am to recheck traps. Company is very professional, I like doing business with privately owned companys. more

Great customer service 11/18/2013

We are a property management company who uses Pinnacle regularly. Very professional and gets it done right every time. Highly recommend. more

Great company 11/14/2013

Called the office not having pest control before. They man that explained the service (Paul) was very nice and helpful. Signed up for a year service for rats in my attic. They even offer attic clean up service that was well done by the Pinnacle crew more

Termite and dry rot repair on my home 11/14/2013

Jim and his staff are great to work with. Their attention to detail is fantastic. I have used them on a couple repairs during the sale of our properties and they were on time and on budget both times. We now have them doing our ongoing pest control every other month. If your looking for a well run company that takes customer service seriously look no further. Keep up the great work guys! more

Cockroach treatment 11/2/2013

Requested initial service which should've included inside and outside treatment. Only inside was treated. Several calls replaced to Gary with no response. Follow-up treatment was performed with no outside treatment again. Spoke with business manager who said they would look into the case and never responded with a resolution. Cockroaches are still visible before the 30 day guarantee has expired have contacted pinnacle with no recourse. more

Editorial review from Citysearch 10/26/2013

Termites were something I had hoped to avoid, but after seeing signs of them I wanted to get a professional to treat them right away. After looking around I found a novel approach to treating termites. Pinnacle Pest Control’s orange oil treatment seemed the right approach for me. This natural way of getting rid of termites worked really well for me. Now I don’t have to worry that my family is around harmful chemicals. \r more

Editorial review from Citysearch 10/25/2013

One of my worst enemies kept reappearing year after year, ants. After years of treating ants with poisons, baits and traps purchased from local box stores, I was fed up with the lack of lasting results. I decided that this year was going to be different; it was time to call in a professional. After searching the internet I came across Pinnacle Pest Control’s site and contacted them, after a quick chat with the sales staff they sent someone right over. I was surprised at how fast their service was. After spraying my house the ants went away. I will be using these guys from now on, no more box store remedies for me.\r more

Editorial review from Citysearch 8/21/2013

I am a small entrepreneur with a restaurant in Sacramento. I recently had a pest problem that almost caused me to lose my business. Another restaurant owner in the area recommended that I use Pinnacle Pest Control as they recently helped him with a similar situation. They were very quick, thorough and professional. My pest problem was completely resolved. I've now gone for several months without having to deal with any health code violations. It is scary to almost lose your livelihood over something so preventable. I owe everything to Pinnacle Pest Control. If you're in need of quick, efficient pest control, they are your best bet. more

Editorial review from Citysearch 8/20/2013

Pinnacle Pest Control is the company that I rely on to keep my home free from pests. I've always been in a home that sprayed regularly to prevent infestations. When I moved to the Sacramento area, I knew that I needed a new company to keep my home free of bugs. Pinnacle Pest Control was recommended to me by a friend. I have yet to have any bug problems since using their service. more

Wonderful, prompt service on the phone and great service in person. 6/7/2013

I'm so happy I called Pinnacle. From the minute I spoke to someone on the phone, I knew it was a good call. The gentleman who called me after I submitted my inquiry was so friendly and helpful and I got that call mere minutes after I contacted Pinnacle online. Mike, the man who serviced our home, was also very polite and helpful and did an outstanding job! It looks like a different house without all the spiderwebs and wasps nests. We're enjoying our yard so much more. Thanks Pinnacle!!! more

Excellent 5/31/2013

I have used Pinnacle twice in the last three months at two different locations. They are always prompt and professional. I would recommend them hands down. more

Very Satisfied!!!! 5/15/2013

Gary was very HONEST with us and I will recommend this company to anybody that needs this service. Thanks again. Mary and Eugene from Acampo more

All in all I'd totally recommend them. 5/10/2013

I called Pinnacle Pest Control, Inc with a rodent problem. They came out the same day. They were very willing to accommodate my urgency. The technician was very friendly. more

Did a great job. 5/9/2013

The guy from Pinnacle Pest Control, Inc. was super efficient and super nice. He recently came to the house and did a great job. more

It was a pretty pleasurable experience. 5/8/2013

I had a guy come out and spray for ants. He was nice and took the time to walk through what he was going to do. I had another gentleman come out and do a termite inspection. He was very polite and well mannered also, and took around hour to talk to me about all different options and processes. more

Exceptional Service! 4/5/2013

We had a bee's nest 30 feet up in a tree and several of the bees were in a pile on the ground in our yard. We had no idea what kind of bees they were or what to do to get rid of them. We started calling bee removal companies. The first few we called either didn't answer their phone or said they could only remove the bees that were on the ground. Then, we reached Pinnacle. Mr. Hardiman said he would come out and assess the situation. He arrived within an hour in a car that clearly displayed that it was a Pinnacle vehicle. He told us the bees were honey bees and explained their habitat and behavior to us and recommended we contact a local beekeeper to remove and he explained they typically do it at no cost. Mr. Hardiman went on to explain the value of the bees and how his company would not want to see them killed because of their environmental value. He gave us the name of a local beekeeper and even suggested I put toothpaste on a bee sting I received which really worked at taking the sting away. Before the day was over, a beekeeper arrived, climbed the tree, removed the nest and took the bees away at no charge to us. I have to give a well deserved thank you to Pinnacle for their outstanding service and help in this matter. After talking to a few of the other pest services I was completely convinced that Pinnacle offers nothing but the best in quality customer service. more

Completely knowledgable and trustworthy 3/15/2013

We have used Pinnacle in our transactions for years, and continue to refer our clients to Pinnacle as they always accomodate our (hectic)schedules, are dependable and have great knowledge about their/our industry, and Pinnacle's customer service is beyond impeccable. more
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Additional information
  • Neighborhoods: Upper Land Park, Southwestern Sacramento
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