It's unfortunite that customer service is not a priority here. We purchased a voucher through livingsocial and we have not been able to find a time that worked for us when they weren't either completely booked or had no open bowling due to leagues. They refused to extend the expiration date on the voucher. I was told we should have planned better and that people had used vouchers just this past weekend, so I should have come then. WOW - way to take care of customers!!! Guess they figured they already had our money so they just didn't care about extending the time on the voucher. We've experienced poor service at the counter other times, in addition to lanes not working properly. Will not spend money at this establishment again! We can find many other places that appreciate our business. Very rude!
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