Normally somewhat mediocre food can be forgiven with excellent service, and vice-versa. Pike?s Soda Shop unfortunately fails in both categories. \r
After reading the great reviews online concerning their brunch we decided to try them out. When we arrived there we discovered they were no longer serving brunch. A fact their website neglected to mention. Deciding to opt for lunch instead we were quickly seated and approached by our server Frank. He brought us our drinks after making a face when we asked for an unsweetened iced tea. During the 40 minutes we where there he never once returned to fill our drinks. \r
Upon taking our orders he again made a smirk when we asked for a sandwich without mustard. At that point we had considered leaving but decided to stick it out. Especially considering how good some people had reviewed the food. To our disdain when the food finally did arrive, instead of the blacked Grouper sandwich I had ordered, I was presented with a hamburger and fries. Frank never returned to our table and I had to ask another server for the Grouper. She fortunately was friendly and took care of it right away. Albeit too soon, because when my sandwich did come; it was horribly undercooked. \r
Frank finally did return, not to apologize, but to say that he thought I ordered a blackened hamburger. His customer service and personality were without a doubt some of the worst I have ever experienced and perhaps his duties should be limited to those involving positions that do not require human contact. \r
When we described our experience to the manager after paying the bill he was friendly and apologetic but did nothing to compensate us or encourage us to return. Overall Pike?s Soda Shop may be a hit-or-miss. The food is comparable in quality to what you would find at a Denny?s and the service from at least SOME of the servers seemed friendly and cordial. From others however, you wonder what you ever did to deserve such treatment!\r
Pros: Nice location, outside seating
Cons: Almost the entire dining experience
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