Pierre Ford-New Cars And Trucks

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11525 Lake City Way Ne
Seattle, WA 98125

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(206) 364-2200
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Pierre Ford-New Cars And Trucks - Seattle, WA
Reviews
( 282 )
( 40 )
( 11 )
( 4 )
( 6 )

Best

I had Greg check out my tires, brakes, fluids before heading out on a long road trip, plus fix an issue under warranty. Everything was done to great satisfaction... service, comm...

Worst

Wrong diagnosis, wrong recommendation, completely missed requested cooling system check out. Second opinion saves the day.

Customer and Car Service. 2/17/2015

I love the Customer and Car Service :) Thank You more

It was an amazing experience!!! 2/16/2015

Best car buying experience yet!!! more

Great service 2/15/2015

Very helpful and personable service agents...always a pleasure to work with them. more

Great Deal! 2/14/2015

I got a car for a great deal and George was very helpful. He even managed to find the car I wanted at another dealership and he drove it to Bill Pierre Ford. This is my second car from Bill Pierre Ford and I'll definitely be back! more

Amazing Customer Service 2/13/2015

We had our care towed to Bill Pierre Ford after Jiffy Lube installed a serpintine belt incorrectly. Greg Karras was awesome and dealt directly with Jiffy Lube. Greg made my life so much easier and made sure our care was repaired to Bill Pierre Ford standards. I really can't thank him enough!!! more

Editorial review from Citysearch 2/12/2015

I am a California buyer that found the exact car, color, and equipment in stock that I had been looking for. Sent an email inquiry and got an email response and a phone call from Kyle Burnside within an hour. Flew to Seattle from SFO 2 days latter and was picked up at the airport in the car I was buying. The price was the same as noted during the earlier telephone conversation. They discovered I was not entitled to one of the smaller incentive credits for $500 because the car was to first registered in California and the incentive was not available for California. They were up front, showing me the printout related to incentives for California. I found everyone I dealt with to be genuinely very helpful. Absent was any sign of high pressure or sales gamesmanship.\r \r The entire experience was very pleasurable. It was well worth the trip from California to purchase my car from this dealer! more

Great service 2/11/2015

great response to difficulties that were above and beyond anything that could have been expected. more

The service department 2/11/2015

Peter Pond and Paul Salazar are fabulous. more

Honest!! 2/9/2015

I thought the truck had leaks and needed other work because of what another repair shop had told me. They said it didn't and saved me a lot of money! I will be brining my truck back here for service more

Great service 2/9/2015

Great service more

Great experience 2/8/2015

Will do business with Pierre Ford again. Very happy with my purchase. more

Editorial review from Citysearch 2/5/2015

I recently bought an F150 from Bill Pierre Ford and it was a positive experience. I worked mainly with the salesmen Brian and Matt. They were so kind and what I liked the most is that they didn't pressure me to purchase anything like other dealerships have in the past. They basically just let the vehicle sell itself and were always close by to answer any questions. more

Editorial review from Citysearch 1/29/2015

We went to several different dealerships and these guys were the best. They really listened to what we wanted out a vehicle and the fact that we didn't want to pay for extra features that we really didn't need or want. They worked hard to find a vehicle that worked for us at an excellent price. Melvin and George were both really great. I highly recommend visiting these guys. more

Editorial review from Citysearch 1/23/2015

Conrado was a great salesman, not pushy, but very knowledgeable and gave me the information necessary to make a good decision (new 2012 Ford Focus). Finance guys were sharp and on-the-ball. more

Editorial review from Citysearch 11/20/2014

I can't believe I am writing a good review for a car salesman, for those of you who don't know me, I hate this breed of human and have, on multiple occasions, told them to go F*&^ themselves and walked out of a dealership due to how pushy they get. Just ask the Chevy dealer across the street.\r \r This review is for buying a CMAX energi with Captain. I have been here before and felt very uncomfortable but we got SUPER lucky and found Captain on our last go round and I have to say he is the best car salesman I have ever met. Just outstanding. Actually, he may be the best salesman I have ever met, in the, best to work with from a customer perspective. \r \r Why Captain is fantastic and you should ask for him by name:\r \r Does not pressure you: This is huge, he never pushed us. We went and drove some cars and he asked for all our info as they do. He was so nice and laid back I actually gave it to him. He did stay in touch, but never in a creepy way. Just checked if we had questions. If I told him we needed a few weeks, he didn't write for a few weeks. He did follow-up after that time but I know had I told him not to write me anymore, he would have respected that as he did all my other requests. Also, I told him I don't like phone calls and he never called, just texts. So again, he listens and communicates how you want him to. This is huge as most car salesmen don't do this and it pisses me off. (see above)\r \r Super accommodating: We were buying a car because we are expecting a little one. I used to have a mini, and I loved that car. It was kind of unnatural how much I loved that car. In an effort to keep it, we decided to try and put a car seat in the back to be 100% certain I couldn't keep it. That was about as hilarious and sad as you can imagine. Needless to say, a 6'1'' husband and a car seat don't both fit in the mini. I had a mild freak out moment at this news and we actually called Captain and asked if we could go measure the CMAX. We weren't gonna buy it yet, but we wanted another look at it. He said yes and not only that, but he took out the car seat from his own car and attached it to the CMAX so we could see how it looked. He even showed us how it works attaching it. We didn't buy the car that day and he didn't push us to. Just gave us the info we needed.\r \r Helped us find the car we wanted:\r We actually went in looking for the small SUV (Escape) and were loving it. My husband started asking about gas mileage and when he saw how important that was to him he suggested the CMax. That turned out to be the best car for us. He could have pushed us and pressured us into the Escape, it would have been easy, but no, he took the extra time, knowing we weren't buying that day, to go on another test drive with us.\r \r Personality:\r Ok, he's just a funny guy. On top of not pushing you, he listens and has a great sense of humor. If you gotta be stuck in a car with a guy for 20 minutes at a time, this is a good one to be stuck with.\r \r Buying process:\r When we bought the car from him it was smooth, all be it a long process (seriously bring snacks) and he got us a great deal on a car which usually doesn't get discounts. The finance guys were a bit ""slick"" and tried to up sell us shit, so stay firm on your wants and must haves. Still, from a buying perspective this was the easiest we have ever had. They got us a decent deal and great financing so we are happy with how it went down. One thing that's useful to note, if you buy at the end of the month on a month where they need to sell cars to make a quota, you get a better deal, that's just how it goes, buy at the end of the month.\r \r Overall, Captain is awesome, if I ever need a car and it's a Ford, I'm calling him. Other salesmen here are not as cool, so before you go, call an ask for an apt with him. more

Editorial review from Citysearch 11/14/2014

I loved learning about the new C-max plug in and the friendly service there. more

Editorial review from Citysearch 11/6/2014

My service advisor, Sundie, is always so friendly! Thank you again! more

Editorial review from Citysearch 10/30/2014

I recently purchased my new car (only buying new because my old Honda had been stolen and totaled) here, and I have to say, even though I spent half the day here, it was a pleasant and hassle-free experience (for the most part).\r \r I worked with Shane Harris, and I would highly recommend him to any new or returning customer. Shane is professional, friendly, and down-to-earth. He is also very knowledgeable about the Ford products and will work with you to get within your budget. I know that I gave him a run for the money a few times throughout the day, but he always remained calm and encouraging.\r \r Although I did not leave with the car that I had intended (a 2014 Ford Escape), I did get a great deal on a 2013 Ford Edge (upgrade). I would definitely recommend any of my friends here if they are in the market for a new Ford or are looking for a previously owned vehicle. more


Editorial review from Citysearch 9/26/2014

worth a try\r excellent customer service more
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Additional information
  • Hours: Open 7 Days a Week Mon-Sat 8 AM- 9 PM Sunday 10 AM- 8 PM
  • Payments: Discover, Master Card, Visa
  • Neighborhoods: North Seattle, Victory Heights, North
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