Pierre Ford-New Cars And Trucks

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11525 Lake City Way Ne
Seattle, WA 98125

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(206) 364-2200
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Pierre Ford-New Cars And Trucks - Seattle, WA
Reviews
( 282 )
( 40 )
( 11 )
( 4 )
( 6 )

Best

I had Greg check out my tires, brakes, fluids before heading out on a long road trip, plus fix an issue under warranty. Everything was done to great satisfaction... service, comm...

Worst

Wrong diagnosis, wrong recommendation, completely missed requested cooling system check out. Second opinion saves the day.

Service 5/29/2015

I had Greg check out my tires, brakes, fluids before heading out on a long road trip, plus fix an issue under warranty. Everything was done to great satisfaction... service, communication, and having it ready and clean on time. more
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Exceeded my expectations 5/26/2015

I brought in my Fiesta to resolve a transmission issue, and Greg from Pierre Ford was just a pleasure to work with. Kept things easy and simple throughout the whole process, and washed and vaccuumed out my car. I will definitely bring back my car for any issues in the future. more
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Service 5/1/2015

Best service ever more
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Ford Edge routine care 4/28/2015

Paul Salazar at Bill Pierre Ford is a great service manager- he makes the awful "leaving your car" as painless as possible. There are no surprises, there is a shuttle, questions are answered, and sometimes, the bill is less than you expect! more
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Reliable, affordable, and fast. 4/28/2015

Bill Pierre Ford has always treated me right. I never have to wait very long, and I've never had a problem come back after being serviced by them. more
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Friendly, but not too competent. 4/28/2015

Wrong diagnosis, wrong recommendation, completely missed requested cooling system check out. Second opinion saves the day. more
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customer service! 4/13/2015

Their attention to customer needs and wants is extraordinary in my opinion. It's really a pleasure dealing with them. more
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great deals online but not as what they seem in the store. 4/13/2015

2nd time buyer from this location. Negotiations were long and drawn out. Our car didn't come with a spare key or floormats. one of the financial agents was not very friendly and wanted to rip me off. Waited 2 hours to sign paperwork after deal was done. Felt disrespected being a second time buyer form this location. more
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friendly staff but no fix for car problem 4/12/2015

Staff super friendly but paid $125 and problem still exists. more
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Did not fix the problem. 4/8/2015

The Expedition engine chokes when tach is 1,250 to 1,500 rpm and speed 40 to 50 mph. repeated visits and $$ and still unable to fix the problem as the condition still exists after very expensive visits at which I was assured they knew the issue and would fix it. more
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Good Experience 4/6/2015

Their Sales process was excellent. A very large inventory of vehicles, knowledgeable sales staff, and a management team that cut to the chase and stood by their word. I would recommend Bill Pierre Ford to others. more
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courteous service 3/30/2015

courteous service more
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they listen 3/29/2015

they fix the probles more
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New Car 3/29/2015

Katie, Johnny was outstanding they made this car search, buying experience so great! Katie new product knowledge on my car and sat in the car and went over all features plus programmed all my radio and phone contacts.... I can call her anytime with question thank you all! more
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Thanks for the great service! 3/27/2015

I really appreciate Bill Mitchell and how he is friendly and quick to help me out, and get me scheduled in. more
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Quick service but... 3/26/2015

Day advisor was curitious. Night advisor was rude, didn't exlain service performed, and didn't even give me an invoice. She seemed bothered by her job. Service area is very unprofessional and poorly marked. It's like standing in middle of a shop. Other customers were wandering the shop. Seems like an insurance liability. Jiffy Lube has a nicer service area. more
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Great Service 3/24/2015

Paul is excellent more
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excellent service 3/24/2015

Fast and prompt. They understood the car's problem and fixed it. more
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Excellent, as expected 3/24/2015

Quick in and out, friendly staff, even a cute girl taking care of my car - who could ask for more?! more
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Additional information
  • Hours: Open 7 Days a Week Mon-Sat 8 AM- 9 PM Sunday 10 AM- 8 PM
  • Payments: Discover, Master Card, Visa
  • Neighborhoods: North Seattle, Victory Heights, North
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