The service here is HORRIBLE!! It is just the worst. The pizza is ok, but with the abundance of choices here in Mid TN service makes the difference for me. I was just there Friday night and at 9:00 they started cleaning up, as we were leaving more unfortunate people where coming in, I knew they would get horrible service just for walking in the door 2 hours before closing. They always start cleaning up and shutting down a good hour before closing. The waiters and waitresses obviously HATE the children walking back and forth to the dough bar, but whose idea was it to put it between the kitchen and seating?!?!? I think it is the manger (big guy, never smiles) who is leading this horrible service. My family goes there often, and EVERY time we leave (well before closing time), he never says "thanks for coming" or any other courteous comment as we walk out the door. Many times we have sat waiting on a waiter to take our order while they argued over who would take our table (we are good tippers, just have a few children). If you want GREAT pizza and GREAT service do not go here, GO TO MELLOW MUSHROOM !!!
Pros: okay pizza
Cons: HORRIBLE SERVICE, high price, poor management
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