We are beyond thrilled with St. Louis' division of Photography Shoppe. After searching for several months and interviewing many photographers, we were enthralled from the start. We originally got Photography Shoppe's business info from a bridal expo. We were first interested because of the attractive packages and the very competitive prices that worked well with our budget. We ended up going with Package 3, but are so happy with their services, we're wanting to upgrade to Package 4. We've been in close contact with Ross. He was incredible from the moment we met him...and continues to be very helpful and kind even 2 months past our wedding during our album photo selections.
Our first real experience with Ross was this past Spring during our engagement photo shoot. It was my husband and I's first experience with taking professional photos together, so we were very nervous. Ross put us right at ease and knew the right balance between artistic and traditional styles. It was a phenomenal experience.
After the photo shoot, it seemed that our photos took a long time to get to us (about 8 weeks, when I thought we were told it would be only 3-6 weeks). However, when we got them, we were not disappointed! Ross even edited the photos we wanted tweaked. That process was very quick and the product was beautiful!
During our wedding, Ross and his assistant (Tommy) were at the church before we even got there and took great artistic and traditional photos of the location. They were very professional and courteous to our bridal party and to our guests. My mom even made the comment that she barely even noticed them...she was amazed that they were able to get the amazing shots they got and still be inconspicuous. Ross and Tommy had great ideas for group shots and took fantastic candid shots. We couldn't be more pleased!
Now we're in the album photo selection stage. Ross has been very patient with us while we select exactly what photos we want, and is going to edit the photos that we want tweaked again! I've only talked to 2 other photographers that were willing to assist with the editing service (without charging extra!). I continue to be impressed with Ross.
We are so pleased with the Photography Shoppe and Ross' professionalism, we will look to him for any professional photos we would like in the future...and we're enthusiastically referring him to our friends and coworkers.
I was stunned to see the negative comments about Photography Shoppe on this site. Our experience was beyond spectacular. Perhaps the unsatisfactory service is regional? I say look up Ross and Tommy...they do the Photography Shoppe great service. Thank you, Photography Shoppe, for recognizing the talents of your St. Louis staff, they deserve the best!
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