We had a lot of problems with this order, but the owner called me after I posted my review on Yelp. It was a 2 star experience but I added a star for the follow up. We'll see how they do with round 2.
First, it was really expensive for the amount of food we received. We ordered two sandwiches, one onion rings, one pop, and one cheesecake slice, and it came to over $30. That would not have been that bad but the portions were small. It was really worth about half of what we paid.
Second, one of the grinders had a special order that they only did half correct. The onion rings, which were otherwise really good, were just barely lukewarm and cold within minutes of arriving. Finally the cheesecake was frozen solid. Even after sitting for about 20 minutes as we ate the rest of the food, it was so frozen you could barely get a fork through it.
I'll give it one more try since the owner comped us our next meal, but they will need to really raise their game if they expect to redeem themselves.
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