Phil Long Ford Truck Repair

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1128 Motor City Dr
Colorado Springs, CO 80906

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(719) 667-2930
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Best

Ford would be proud of the customer service oriented personnel in this dealership. The service department at Phil Long is second to none in my eyes. After being in Michigan, Mis...

Worst


No integrity! 1/24/2011

After 1 hour of worthless time with a salesman, one who did not even know what cars they had, or how to find the price and info for the cars he was showing me, the manager found the perfect car, which had to be shipped from Denver. It was late in the day on Saturday, and he promised it would be here ready to go on Monday. When I arrived on Monday, no car. Was sold out from underneath me. No call to explain, just a feeble attempt to sit me down and start the inept process again. I walked down the street and purchased from a competetor. Typical used car salesman. more

Service Dedicatoin 4/15/2006

Ford would be proud of the customer service oriented personnel in this dealership. The service department at Phil Long is second to none in my eyes. After being in Michigan, Missouri, Alaska, Texas, and New York, this service department beats all I have ever encountered. If you want satisfaction, go to this dealer! more

Good customer service 12/23/2005

We have bought 5 cars at Phil Long in the last 10 years. We have used the same salesman each time and it has been an easy and pleasant experience. The service center is not quite so great, my car has been lost on their lot and warranty repairs were not done completely. A talk with the manager usually fixes this, but I should not have to go above the service tech each time I take my car in. The waiting room in service is nicely decorated but set up like a maze and hard to navigate. more
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  • Neighborhoods: Central Colorado City
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