I went into Petsmart today. I was trying to kill two birds with one stone, by bringing in my dog's rabies paperwork in and dropping it off at the groomers located inside the store, he has an appointment on Saturday. I walked into the grooming department. There were two girls in there, both were working on animals. Neither one said a word, about 35 seconds after standing there, one says to me with a snot attitude,"Can I help you?" I said "Yeah just dropping off my dog's rabies shot paperwork that I know you guys need to keep on file." The girl waited about a minute to respond, didn't acknowledge me. She walked over and asked me if I had ever been there before, I said yeah once. She asked me what the type of dog he is, I gave it to her. She then was signing into the computer, and asked again. I gave it to her. Finally she must have been at the part where you actually do need the name information, she asked me a third time. So I just said to hell with it, and turned the paper around and pointed out my last name and my dog's name on the rabies certificate for the shot. The girl looks at me and says that she is going to call her manager, she doesn't have to put up with my attitude. I looked at her and started to laugh. I said excuse me honey? She said that since I had walked in I looked down on her, like she was a piece of crap. I told her I didn't, and I came in to drop off paperwork, I could give two damns about who she was or what she is. By this time I had the paperwork two fingers while I was standing up at the counter. After a minute of her walking away into the back, she then walks up and rips it out of my hand. I was fuming. I looked at her, grabbed the paperwork back and told her get your fu***** manager now. She gets on the intercom and pages the manager. The manager walks in, passes by and didn't say anything. After about 10 seconds I said fu** this and walked out. I wasn't going to keep an appointment with my dog there if this individual worked there. If she came off to me like this on a bad day, imagine what she may do to animals who cannot say anything?! So after I walk out the grooming department I went over to get my dog a collar and a bone. The manager comes up to me and apologizes and said that she thought they were paging her to help with the grooming. She asked what had happened, I explained that the girl had big attitude problem. I was shaking at the time, I'm one of those stupid people if I don't react immediately by getting rid of the anger in me from the confrontation, I tend to get emotional. The manager walked me back into the office, and on the way back I told her that if that girl is working on my dog that day, I will cancel my appointment now. I wasn't in proper mind frame when I was reconfirming the appointment. After getting home, the more I realized and thought about it, ended up canceling the appointment after all. I understand if you have a bad day, don't take that shit out on me. I have a horrible temper, I could imagine if I was in a shit mood as well. I would have jumped over the counter and banged her head into a wall.
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