Pets Plus-Reptiles & Exotic

The workers are great and nice people. I'll admit the animals aren't in the best condition but they must have at least 300 animals so give them a break. You don't like them take it up with the boss Im positive they'll try to do something about!!! 1 more

Hi I go to this place because it is my local pet store. They are a somewhat reliable pet store. I purched 2 hamsters there and one bunny. the hamsters are still alive, but the bunny died within 4 days of me getting it :(\r I have one more thing to say about this store. WHEN I VOLUNTERED THERE THEY WOULDN'T EVEN LET ME SEE THE UPSTAIRS! SO DON'T GO SAYING YOU HAVE!!!!!!!!!!!!! more

the drugs run ramped in their,uneducated employees,the upstairs is a mess just a breeding room,dead reptiles hidden and in cages,every one knows who the coke head is and who the blonde at the front desk is and who shes doing not to say BOTH J&F pictures dont lie!!!!!!!!!!!they neglect all reptiles if it dies when u buy it they dont care,they should be shut down and closed and band from the reptile shows all over PA,OH,IL.FL every where we as a group are set out to inform the public befor every expo they attend wich we get table res&#'s with the names so we know they go by Reptile addicts or just known as the Kicks brothers or Hicks brothers STAY AWAY from these people they dont care about the reptiles or the dogs havent you seen the pictures?the city will hear our call for duty to shut them down and stop them from stealing peoples money,they dont care about you just them selves they are the poorest animal & reptile dive around who exploit poor sick infected reptiles,watch out for them at the expos and read our flyers at the expos Pros: none,none at all,never will be,we will see to that!!!!!!!!!! Cons: mites,fecal matter in every cage,dead reptiles hidden more

5,000 animals seized from pet store\r \r A complaint about some illegal, exotic reptiles spurred an all-day raid of Pets Plus on West Avenue. \r \r Members of the Erie County SPCA animal rescue team and animal security investigators searched through the store Tuesday, looking for signs of animal cruelty and illegal animals. \r \r The SPCA got a call from the Department of Environmental Conservation over the weekend, said SPCA spokeswoman Gina Browning \r \r ""The initial complaint was that there were illegal animals held here, exotics,"" Browning said. ""The DEC arrived on the scene this weekend and raised concerns about animal cruelty issues."" \r \r She said the store was told to clean up its act. Meanwhile, a search warrant was obtained with the help of Judge Peter L. Broderick Sr. and First Assistant District Attorney Timothy R. Lundquist. \r \r Inside, investigators found some illegal pets and poor conditions. A number of large constrictors and monitors were discovered in the search, said Joel Thomas, the Erie County SPCA's wildlife administrator. Some of these animals were illegal to possess in New York. \r \r ""There were more animals there than I have ever seen,"" Thomas said. ""Some animals were not in healthy conditions. They had chronic and life-threatening diseases."" \r \r SPCA officials estimated the total animal count at between 5,000 to 8,000, including reptiles and amphibians that were being bred on the second floor. Not all of the animals were deemed sick or neglected by veterinarians sent over from the Buffalo Zoo. \r \r Thomas said some of the cages were dirty and littered with feces. Some animals had not been fed or had their cages cleaned, information backed up by the store's own cleaning logs for each animal. \r \r Some of the most serious cases were seized Tuesday by the SPCA for immediate treatment. Among the transported animals, there were three crested geckos, a vine python, an Argus monitor with a serious infection and a dehydrated chameleon. \r \r Other animals who the SPCA deemed important to the investigation received red tags on their cages. Browning said one of the frogs was so sick that it could barely move. It is not clear if the animal survived. \r \r Thomas said the most sickly and dangerous patient is a large crocodile monitor, who has a large mass on its left front leg and has been deemed septic. The 8-foot reptile, whose tail and sharp teeth and claws can cause serious injury to humans, lives in its own room. Caretakers will have to remove the animal carefully so it can undergo surgery this week. \r \r Animal cruelty at pet stores is nothing new for Thomas, but Pets Plus was another situation. \r \r ""I have seen bad pet store cases before, but not with this many animals,"" Thomas said. Cons: Animal Abuse Alert more

I purchased a reptile from the owner at the White Plains Show April12 09. In a crowded place like that you go buy interest and trust. I never had a chuckwalla and always wanted one. I asked ""do i have to worry about mites"" because he had sated it was farm raised . He said ""no"". The rep seemed very lifeless on the ride home. I thought it was stress. When I got home within 24 hours he had died. As I looked him over I spotted mites. I have pictures to show the mites and very sunk in tail. I hoped it was an honest mistake. So I left 3 e-mails and 1 phone message for him. I have not heard a word in 2 weeks. So they have my money and I had major cleaning do to mites. BAD BUISNESS PRACTICE. Would not recommend Does not stand behind product or quality Cons: Refusses to contact and make good more

one year ago we purchased a puppy from pets plus, after taking him to the vets we were told that his stool was filled with worms and needed to be put on medication. Also we learned he only had one testical, then other is impacted. When talking to the pet store after learning this, we where told that the Vet was wrong and it would Drop. Now a year later he has been checked again and it is still impacted, needed a 1000.00 surgery to fix him. Not only that but, we were going to breed him out and do to this we are not able to do this at all. I will never shop at pets plus again, and will tell all my family and friends not to as well. This hasnt been the first time they have sold us a sickly animal. Pros: Close to home Cons: Sold me 3 sickly animals more

To everyone who has left a bad review about Pets Plus; first let me say it is not a puppy mill, the animals do get excercise and are well taken care of. The people who are referring to them getting shut down and having their animals taken away have no idea as to what they are talking about. The majority of customers are not allowed upstairs so dont talk about the HORRIBLE living conditions they have up there, and no they are not kept up there for breeding. The upstairs to the Pet Store is actually another business for reptiles. I have went and looked at other pet stores and none of them even compare to Pets Plus. The employees there are well informative and usually try to help you in whatever way that they can. The smell that people seem to be complaining about isnt because of filth, LOOK AROUND THEY HAVE ANIMALS, THAT IS WHY YOU WENT THERE. I have been in there numerous times and have heard younger girls complain that the store feeds certain animals to other animals. The employees ""dispose"" of the rodents that are being fed off in the most HUMANE way possible, it is the way of nature get over it. I suggest anyone that is looking for any type of animal to go to PETS PLUS. They are by far the greatest pet stores and should be proud of it!!!!!!!!!!! Pros: Amzing, experienced workers more

I grew up in lockport and that was the only store my family ever went to. Sure the store may smell but with the amount of animals that they have, it should. I've looked around the store and gone in at different times of the day and the animals are always well taken care of and clean. When I was in the other day the vet was in giving check ups and shots on the animals. I purchased a hampster for my daughter, lets just say it didn't work out and the employee at the desk was very rude. I wasn't going back, but as it happened I decided to go in and complain. My hampster issue was resolved and I was assured that the employee would be spoken to. I went in again and the employee was very nice and if I ask a question that someone doesn't know they found the right person who does know the answer. I will continue going back. If you have a problem with an employee, speak up. It seemed to work for me. Pros: Knowledgeable Cons: dont have any, any more more

My brother bought 2 cats from them, not to mention their poor customer service, the cats were neglected and were ""loaded"" with ear mites. They already had a raid and the SPCA found several sickly pets that were neglected. There was a time that they were nice, but even their workers say ""Do whatever you have to to sell an animal"". Complete garbage, please do not give these criminals business! Pros: Nothing Cons: Unfriendly staff, neglected sick pets and dirty location. (pretty much everything) more

Listen.. You don't even know how to spell PUREBRED.. loser.. Pet's Plus buys from Amish Puppy Mills.. it's a fact.. I've witnessed them buying from them when they were in the store.. They are in it for the cash.. They see dollar signs when they see a dog plain and simple.. And it STINKS in there .. they are dirty.. Look at the cats that have spent their whole life in a little tiny cage.. Just used to breed over and over again.. I would never walk in that place again.. and nobody else should either. Pros: Good example of how NOT to treat an animal Cons: They STINK.. in the proper care for an animal. more

The best place to get fish, or reptiles as well as supplies and advice, it seems terrterrys must have been a disgruntled fired high school drop out. they have a few dogs and cats for sale if you are looking for a pure bread animal. Simply the best looking fish tanks that I've ever seen including some aquariums! I'm not going to get into that ""wag the dog"" poser scene that happened a couple years ago, judge the place for yourself! more

Pets Plus is a puppy mill . They get their dogs from amish puppy mills and shove them in cramped cages and never let them out to excercise. They have Macaws that have overgrown nails and beaks. They were fined and had animals taken away for whording them upstairs and not caring for them. Every time you put up a negative review they just happen to delete it.. also. They stink.. and they hire high school drop out know nothing people in the dog and cat sections especially who know nothing on dog or cat breeds/temperments so they cant educate the public on what breeds make a good match for people. Of course Pets Plus doesnt want an educated consumer in there.. or they wouldnt sell a damn thing.. I would NEVER recommend buying an overpriced pet.. from them.. they triple and quadruple prices on dogs and cats.. People need to get educated and know you can buy a pet from a reputable breeder that is much healthier and much more socialized ..than a poor little pet stuck behind a window at Pets Plus. SAY NO TO PUPPY MILL STORES Cons: puppy mill puppies/kittens with poor health more

The guy That works in the reptile dept is the best. He knows what he's doing. he's also knows what is needed with your pet care needs and knows what you want and how to get it. and hes a nice guy. Pros: the animals. lots of animals Cons: too far away more