Petland Novi

Staff were really helpful and had lots of useful information to share. You can tell how much they love the dogs, but were happy to see my puppy come with me :)\r more

Employees were very helpful. They explained everything quickly and very well; made sure we understood.\r more

Found the puppy we wanted right away. All employees were extremely helpful and we are very excited to take Bailey home :)\r more

Ashley was very helpful she went above and beyond to get us our new puppy. I would recommned Petland to everyone and I will be coming here for all my puppies needs.\r more

Everyone was very friendly. Terri was helpful and knowledgeable. I will recommend this store to anyone looking for a puppy.\r more

Thank you for my new dog. You were very helpful. We enjoyed our visit. Walked out happy! :)\r more

Brittany was super helpful and answered all questions we had :) Thank you!\r more

Excellent customer service and knowledge of pets. Very informative and nice.\r more

Laura was a fantastic help today. I came in unsure of what to get and she steered us in the right direction. Very friendly.\r more

We found just what were looking for! Great people and good service.\r more

Everything went perfectly and everyone is very helping and nice.\r more

Truly helpful & knowledgeable. Great job! Thank you! Loved it.\r more

Ashley was very informative and professional. I will be coming back here for any items I may need for Lexi.\r more

Very informative and nice. So helpful, explains and answers questions very well. Knowledgeable staff.Laura was very kind and extremely professional. I would recommend her to any new dog owner!\r more

Great job. Walked out with a dog. Very knowledgeable and was able to answer all the questions we had.\r more

No pressure. Tons of help. Time to look with our pressure.\r more

I purchased a puppy from PETLAND in NOVI, MICHIGAN.\r \r He was suppose to be a Mini Bulldog (bulldog/pug). My dog ended up having kennel cough for 4 months, mange, and had a seizer all within the first year.\r \r He looks nothing like a mini bulldog nor is he the right size so I decieded to have a DNA test done. The test came back that Dozer is Bulldog/Boxer/Red Bone Coonhound!!!\r \r I have contacted Petland who told me they cant help me and I need to deal with the claims dept. \r \r This is what the claims dept has to say - ""ALL dogs tested would show markers that other breeds carry. There is NO truly PURE dog breed as all dogs originate from the same place but how they have been mixed differs for a lack of a better way to describe. There is no indicator that your pet is not what it should be. There is no way to guarantee size of a pet as genetics can produce an anomalie.... similarly to two brown haired parents producing a child with red hair.... it happens... I hope that i have answered your questions but please feel free to ask anything additonally that you wish to know. I am here for support!\r \r REALLY SUPPORT? - They have sold a dog that did not come with any history like they said, he was not healthy, and now I find out he is not the breed that they claimed!?!?\r more

Awesome visit, got a puppy!\r more

I am very thanksful for all the info and time shared...thank you guys!\r more

Always the best and I will tell everyone I know abotu Petland Novi!\r more