My bf & I eat here 1-2 times sometimes 3 times a week for almost a year. If they've got any kind of business mind they would try to learn our names as this has made us less inclined to be loyal to them. If a similar restaurant opened nearby, we wouldn't think twice to check it out & jump ship. They flash their fake smiles and usher us to our tables on a bad day they'll hand us our menus and point to where we are to sit. The owner always has a mildly abrasive & hasty demeanor. The food is on par w/IHOP while Denny's is slightly cheaper. Typically at these other restaurants you'll get ""extras"" for free, not here (e.g. ranch dressing). They'll charge for every little thing so be mindful when you ask for them. The decor is cheesy and very 70's looking. Needs renovation. The servers on Mon-Tue are probably the worst they've got. They're cantankerous and don't like it when you ask for more than a couple of service needs. The others we've experienced are very friendly & very good.\r
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The positives...\r
*Generous portions.\r
*Typically there is never a wait (as it is spacious) to and if there is, we've never had to wait longer than 10 minutes unlike Stacks in Burlingame, IHOP or Millbrae Pancake House.\r
*Breakfast is good.\r
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Yesterday, I was annoyed the host didn't take our name down, they put us in an awkward position by asking who came first. Could've been easily avoided had they wrote our names down. (We had about 7 people serve us making it hard to know who our server was). When we got seated, the hostess asking us for our drinks didn't even let me finish my sentence before she ran off so I had to flag someone else to finish it. The waitress that took our order basically wrote it down then gave us our check. Don't know why she deserves a tip, she didn't do anything. In the open kitchen we noticed one of the servers eating which was not professional looking. The couple that arrived after us got their food first. This is somewhat atypical, but let's say I'm not surprised.
Pros: Generous portions, No waits, Parking usually available
Cons: Service is inconsistent, Ambiance isn't the best,
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