Sure everything is big and shiny but below all that decor there lies trouble. Sales Associates are porely trained, uneducated on their departments, and rude. As a former pet store owner and pet advocate I have to say I am unimpressed. When asking the sales associate to take a look at a baby boa constrictor my request was refused. The reason, and I quote."I am not touching that thing. If you buy it then you can hold it." I am outraged. Their birds are locked in a small glass room and are not allowed to have outside time on thier cages. (This tends to make birds agressive) The staff can not correctly answer questions on proper handling, feeding, or care. Their supplies are over priced though they do have a large selection. Two thumbs down.
PROS: Good selection.
CONS: Poorly trained staff. Bad customer service. High Prices.
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