I went in just the other day to buy crickets, and I noticed a lizard I had never seen before. When I asked one associate they were very knowledgeable about almost every aspect, from diet, to care, right up to what the individual animals' personality was like.\r
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I decided to buy the fire skink and the same associate helped me hand pick all the items I needed, NOT just the most expensive stuff, either.\r
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I've never heard good things about the grooming saloon they have there, though.\r
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In general, they're a little understaffed, but they're actually quite smart about their animals.
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